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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic Aura application management, including integration, troubleshooting, and workflow design within healthcare environments. Possesses strong communication skills and a customer-focused approach to meet project deliverables and optimize system performance.
Highest-signal resume keywords
Epic Application ExperienceHealthcare Provider Workflow KnowledgeHL7 and FHIR FamiliarityActive Epic CertificationTechnical Build Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic Aura ManagementWorkflow DesignSystem TestingTroubleshootingHealthcare Data Models
Soft Skills
Strong Communication SkillsOrganizational SkillsCreative Problem SolvingAdaptability Under PressureCustomer Needs Understanding
Certifications & Qualifications
Active Epic CertificationAmbulatory CertificationCare Everywhere CertificationBeaker Certification
Industry Keywords
Genomics LabsHealthcare IntegrationEpic SoftwareProject DeliverablesDocumentation Management
Tech Stack
Tools & technologiesSwift
About the role
Key responsibilities & impact- Act as the primary point of contact for Epic Aura application needs
- Collaborate with engineering, commercial, operational, and Epic specialist teams to troubleshoot and solve Epic integration issues
- Guide workflow design, build and test the system, and analyze technical issues associated with Epic software
- Work with Epic representatives, GeneDx teammates, and customers to meet project deliverables and timelines
- Establish and maintain documentation for Epic implementations
- Enable smooth and swift Epic Aura integration projects with new customers quarterly
- Provide efficient and effective troubleshooting for live Epic-integrated customers
- Optimize Epic Aura in coordination with broader GeneDx initiatives
Requirements
What you’ll need- 2+ years of experience working with Epic applications
- Strong knowledge of healthcare provider workflows and the software and people/staff that enable them
- Familiarity with healthcare data models and standards such as HL7 and FHIR
- Highly organized, with demonstrated technical build experience
- Strong written and verbal communication skills
- High drive for understanding and solving customer needs
- Ability to learn quickly, think creatively, and adapt to change under pressure to meet deadlines
- Experience with genomics labs is a plus
- Active Epic certification is required, such as Ambulatory, Care Everywhere, or Beaker
Benefits
Comp & perks- Competitive compensation and benefits reflecting local market practices and legal requirements in each country where GeneDx operates
- Remote work from a home office or other suitable remote location
- Standard office equipment including computer, phone, and video conferencing tools
- Reasonable accommodations for individuals with disabilities
