GeneDx

Account Executive

• Introduce and secure new business and increase existing business within genetics and pediatric segments
• Partner with pediatric specialty call points in the assigned territory through consultative selling, education, and first-line account management
• Generate leads and maintain physician and staff satisfaction with GeneDx programs and services
• Coordinate sales and service activities among GeneDx team members
• Coordinate with operations to ensure consistent follow-up and timely issue resolution
• Implement sales and marketing plans
• Support physician dinners, conferences, and special events
• Prospect and establish new physician relationships by managing a physician development pipeline and communicating value propositions
• Promote GeneDx services consultatively, determine customer needs, and recommend solutions
• Hold in-person and virtual client meetings, with field time expected 4.5 days per week
• Travel as needed, including some required weekends, evenings, or overnights

Regional Account Executive – Specialty

• Drive territory growth by prospecting, developing, and closing new business
• Expand relationships with existing General Pediatrician accounts
• Serve as first-line account manager for healthcare providers, including pediatricians, midlevels, and staff
• Deliver tailored consultative sales presentations for GeneDx solutions and services
• Coordinate and execute in-person and virtual client meetings
• Collaborate with cross-functional teams on onboarding, service delivery, and customer issue resolution
• Lead educational efforts, conferences, physician lunches/dinners, and engagement initiatives
• Stay current on clinical genomics, pediatric testing guidelines, products, and competitors
• Maintain client-facing field presence 4.5 days per week
• Meet or exceed sales targets, KPIs, and activity metrics
• Document opportunities and interactions in CRM and business systems
• Maintain a target clinician development pipeline
• Report to the Regional Sales Director

Regional Account Executive – General Pediatrics

Product Manager

• Support development and lifecycle management of GeneDx’s in vitro diagnostic (IVD) products across multiple platforms, teams, and lifecycle stages
• Liaise between Regulatory, Quality, and Product/Development on initiatives with regulatory or quality-system impact
• Assess impact of engineering work on requirements, design controls, risk management, V&V, design transfer, labeling, and submission documentation; track issues to resolution
• Own and maintain a complete, audit-ready product-level requirements traceability matrix
• Translate product-level requirements into Jira epics and stories for engineering execution
• Facilitate risk management activities with Quality and maintain traceability between the Risk Management File, requirements, and design outputs
• Coordinate technical documentation, including design control records, test protocols/reports, and labeling/IFU inputs
• Lead design transfer from test/dry-lab to wet lab, establish testing/risk levels, and drive sign-off
• Serve as technical point of contact with Procurement and Quality on supplier qualification
• Maintain organized documentation across QMS tools, Jira, and Confluence
• Set standards for consistent QMS tool usage across Product Owners
• Coordinate with the clinical lab on investigations alongside the relevant platform Product Owner
• Report status and risk to senior leadership

FDA Product Owner

Implementation Specialist

• Oversee the entire program lifecycle from inception to completion, aligned with strategic objectives and company vision
• Serve as the primary liaison across departments and align stakeholders toward common goals
• Develop program strategies with senior leadership and define a roadmap with clear milestones
• Identify and mitigate risks and address roadblocks before they impact outcomes
• Coordinate resource allocation across projects to maximize efficiency
• Keep stakeholders informed of program progress, changes, and risks through regular updates
• Drive process improvements, apply best practices, and incorporate lessons learned

EHR Implementation Manager

Prior Authorization Specialist

• Review and resolve prior authorization inquiries in Salesforce
• Research accounts requiring appeals for prior authorization denials
• Prepare and submit appeals to insurance companies with required medical records, documentation, and justification
• Review and resolve rejected authorizations
• Communicate with healthcare providers and insurance companies to facilitate peer-to-peer review
• Submit and track prior authorization requests using appropriate systems and tools
• Ensure documentation is complete and accurate to avoid authorization delays
• Track appeal outcomes and follow up on unresolved cases
• Collaborate with clinical teams, billing, market access, and insurance representatives
• Provide management with regular updates on authorizations and appeals
• Stay informed about insurance guidelines and payer requirements
• Communicate with internal and external stakeholders
• Perform additional duties as assigned