Head of Commercial Enablement

GeneDx

. Incorporate broad commercial strategy and long-term vision into a unified enablement approach across sales, client success management, and client services .

Posted 10/30/2026full-timeRemote • United StatesLead💰 $185,868 - $208,293 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing commercial enablement programs, aligning training initiatives with business objectives, and leveraging technology to enhance team efficiency. Proven ability to lead cross-functional teams, analyze performance metrics, and drive continuous improvement in sales processes.

Highest-signal resume keywords

Sales EnablementCommercial OperationsCross-Functional LeadershipProject ManagementData-Driven Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enablement Program DevelopmentSales Process OptimizationKPI Definition and ReportingTechnology ImplementationPerformance Gap Analysis

Soft Skills

Critical ThinkingCommunicationRelationship BuildingDetail-OrientedAnalytical Skills

Tools & Technologies

CRMLMSEnablement PlatformsKnowledge ToolsAI Technology

Industry Keywords

Commercial StrategyClient Success ManagementMarket ExpansionSales Cycle ReductionQuota Attainment

About the role

Key responsibilities & impact

Incorporate broad commercial strategy and long-term vision into a unified enablement approach across sales, client success management, and client services
Partner with commercial leadership to align enablement programs with business objectives and go-to-market strategy
Oversee the commercial training team, including onboarding, continuous learning, and skills development
Guide and integrate commercial training, learning, and development efforts
Support product launches, market expansions, and strategic training campaigns
Drive continuous improvement and accountability across client-facing teams
Improve adoption and optimization of enablement platforms, CRMs, LMS, and knowledge tools
Partner with cross-functional stakeholders on strategy, insights, and customer analytics
Leverage technology and AI to improve efficiency and scale team outputs
Ensure content, tools, and messaging are consistent and accessible across teams
Identify performance gaps and implement strategies to increase quota attainment, reduce sales cycles, and improve win rates
Support sales process optimization, territory planning, and pipeline health initiatives
Ensure access to current playbooks, enablement pages, and battle cards
Establish feedback loops to improve enablement content and resources
Define and report commercial enablement KPIs
Work with the Director of Commercialization and Planning to pair launches with strategic pull-through efforts
Manage the commercial training and sales enablement team

Requirements

What you’ll need

8–12 years of experience in sales, sales enablement, or commercial operations
Proven track record building enablement programs from the ground up and working with cross-functional partners to reach business goals
Strong critical thinking, communication, and project management skills
Ability to evaluate and implement technology and innovation platforms that scale team efficiencies and outputs
Ability to analyze problems, anticipate consequences, and eliminate obstacles to achieve commercial objectives
Strong cross-functional leadership skills
Ability to influence and build relationships across different functions
Detail-oriented, analytical, and data-driven

Benefits

Comp & perks

Competitive compensation and benefits reflecting local market practices and legal requirements in each country where GeneDx operates
Professional and personal support to help employees thrive