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Business System Analyst
General Dynamics Information Technology. Perform day-to-day HR support functions across multiple MAHRS departments within DON’s M&RA organization, including EMPO and OFR .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR data analysis, report generation, and dashboard creation using tools like Cognos BI and DON/Jupiter. Proficient in Microsoft SharePoint management and business process improvement, with strong communication and customer service skills.
Highest-signal resume keywords
Cognos BIMicrosoft SharePoint ManagementBusiness Process AnalysisDashboard CreationHR Data Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Report GenerationData AnalysisWorkflow DesignTest Plan DevelopmentMetrics Interpretation
Soft Skills
Excellent CommunicationCustomer ExperienceAdaptability
Tools & Technologies
DON/JupiterHRLinkIComplaintsNEATFEDSEPIRCMS
Certifications & Qualifications
NACIANACI
Industry Keywords
HR Support FunctionsEEO PoliciesSOPsBusiness ProcessesPerformance Metrics
Tech Stack
Tools & technologiesCognos
About the role
Key responsibilities & impact- Perform day-to-day HR support functions across multiple MAHRS departments within DON’s M&RA organization, including EMPO and OFR
- Update and maintain designated Microsoft SharePoint sites
- Analyze, document, and recommend designs for new SharePoint environments
- Draft functional requirements, workflows, communication plans, and implementation strategies
- Examine business processes, operating procedures, and workflows and recommend improvements
- Generate system and functional requirements documentation and solution recommendations
- Update, maintain, and organize MAHRS and EEO policies, guidance, SOPs, business processes, and supporting documents
- Develop test scenarios for enhancements, bug fixes, upgrades, and new implementations
- Create and support HRLink and DON Jupiter reports, dashboards, metrics, and visualizations
- Design and deliver ad-hoc analyses, reports, and presentations for MAHRS and EEO Program Managers
- Develop and populate corporate dashboards and scorecards
- Provide technical and functional user support for iComplaints, NEAT, FEDSEP, and IRCMS
- Design processes to capture Applicant Flow Data, OCLF benchmarking, and Barrier Analysis datasets
- Automate associated database tables and workflows
- Prepare briefing charts and detailed data explanations for leadership
- Prepare weekly, monthly, and quarterly HR and EEO reports at DON, Command, and organizational levels
- Prepare briefs supporting OPM and DoD metric requirements, including data pulls and transformations
- Provide logistical and operational support for assigned MAHRS and EEO events
Requirements
What you’ll need- Five (5) years of experience designing, developing, and sustaining reports, dashboards, and metrics using Cognos BI, DON/Jupiter tools, or similar analytics platforms
- Three (3) years of experience utilizing federal HR data in support of reporting and analysis
- Two (2) years of Microsoft SharePoint content management experience
- Experience in business process analysis, requirements documentation, and workflow design
- Strong analytical skills with ability to interpret HR and EEO performance metrics
- Demonstrated ability to develop test plans, documentation, and business cases
- Proficiency creating dashboards, scorecards, and analytics products for senior leadership
- Excellent communication and presentation skills
- Ability to engage well with others and provide exemplary customer experience
- Ability to embrace change in a positive and enthusiastic manner
- Completed NACI or ANACI background investigation
- U.S. Citizenship required
- Position contingent upon favorable background investigation results for the Contractor Labor Associate (CLA) prior to the start date
Benefits
Comp & perks- Full-flex work week to balance priorities at work and home
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility and dedicated career support
- Professional development opportunities including paid education and certifications
- Access to cutting-edge technologies
- Paid vacation and holidays
- Medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- Paid sick and personal time
- Paid parental, military, bereavement, and jury duty leave
- Up to 160 hours of paid family leave in a rolling 12 month period for eligible employees
- Short- and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance