Healthcare Partner Relations Liaison – Investigations Experience Required

General Dynamics Information Technology

. Establish and maintain regular, consistent contact with all HFPP Partners .

Posted 10/27/2026full-timeRemote • United StatesJuniorMid-Level💰 $64,230 - $74,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare investigation and customer service, with strong communication skills to effectively engage with partners and present information to management. Proficient in managing relationships and onboarding processes while adhering to HIPAA regulations and maintaining confidentiality.

Highest-signal resume keywords

Healthcare Investigation ExperienceCustomer Service SkillsMicrosoft Office Suite ExpertiseHIPAA KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare InvestigationCustomer ServiceData Sharing AgreementsOnboarding ProcessesMicrosoft Office SuiteData Warehouse ManagementAnalytical SkillsDecision-MakingOrganizational SkillsProject Management

Soft Skills

Interpersonal SkillsProblem-SolvingConfidentiality CommitmentTeam CollaborationAbility to Work Under Pressure

Industry Keywords

Healthcare Fraud Prevention PartnershipCenters for Medicare and MedicaidTrusted Third PartyPrivacy and Security RulesCustomer Liaison

About the role

Key responsibilities & impact

Establish and maintain regular, consistent contact with all HFPP Partners
Ensure assigned Partners are aware of and take advantage of HFPP membership benefits
Capture Partner feedback and communicate it to the TTP and HFPP leadership
Engage Partners in conversations about HFPP analytics
Assist with day-to-day onboarding activities, including completing data sharing agreements
Assist with onboarding data to the TTP Data Warehouse
Support HFPP and non-HFPP events
Manage relationships between a portfolio of Healthcare Fraud Prevention Partnership members and the Trusted Third Party
Support Centers for Medicare and Medicaid Trusted Third Party activities
Work on a second shift ending at 8pm Eastern time

Requirements

What you’ll need

BA/BS in health care field, business administration, criminal justice or a related field, OR equivalent work experience in lieu of degree
2+ years of experience in customer service and/or customer liaison
2+ years of experience in healthcare investigation
Strong oral and written communication skills with the ability to present to management level staff
Expert level knowledge of Microsoft Office suite
Working knowledge of HIPAA privacy and security rules
Strong decision-making and organizational skills
Commitment to confidentiality, privacy, and professionalism
Ability to independently follow through on problems
Ability to prioritize multiple tasks and work under pressure
Ability to work on complex projects with general direction and minimal guidance
Ability to build effective relationships and demonstrate strong interpersonal skills
Exceptional customer service skills
Ability to achieve goals both independently and in a team environment
US citizenship is not required
No clearance required

Benefits

Comp & perks

Comprehensive medical plan options, including plans with Health Savings Accounts
Dental plan options
Vision plan
401(k) plan with company match
Full-flex work weeks
Paid time off plans, including vacation, sick, personal time, holidays, paid parental, military, bereavement, and jury duty leave
Typically 15 days of paid leave per calendar year
10 paid holidays per year
Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
Short- and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
AI-powered career tool identifying career steps and learning opportunities
Internal mobility team focused on career goals
Wellness packages
Award-winning culture of innovation and a military-friendly workplace