Instructional Designer

General Dynamics Information Technology

. Design, develop, and maintain public-facing training products for CMS, including user guides, job aids, QRGs, webinars, narration scripts, video scripts, and microlearning materials .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $73,965 - $97,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and developing user-centered instructional materials for federal programs, ensuring compliance with Section 508 standards and utilizing Agile methodologies. Proficient in creating modular training components and managing multi-stakeholder review cycles to maintain content accuracy and clarity.

Highest-signal resume keywords

Instructional Design ExperienceSection 508 ComplianceAgile MethodologiesAdvanced MS Office ProficiencyContent Development for Federal Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignContent DevelopmentUser-Centered DesignModular Training ComponentsDocument ValidationWorkflow Diagram InterpretationScreen-Capture ToolsVersion Control PracticesAccessibility StandardsAdult-Learning Principles

Soft Skills

CollaborationIndependent WorkAdaptabilityFeedback IncorporationStakeholder Management

Tools & Technologies

MS WordMS PowerPointMS ExcelAdobe AcrobatSnagItAgile/Scrum Tools

Certifications & Qualifications

T4 Public Trust Clearance

Industry Keywords

Federal ProgramsTraining ProductsUser GuidesJob AidsWebinarsMicrolearning MaterialsCMS StandardsTechnical DocumentationUsability-Focused DesignScenario-Based Learning

About the role

Key responsibilities & impact

Design, develop, and maintain public-facing training products for CMS, including user guides, job aids, QRGs, webinars, narration scripts, video scripts, and microlearning materials
Ensure training products accurately reflect current Independent Dispute and Resolution system behavior and follow CMS editorial and Section 508 standards
Translate validated technical and policy inputs into user-centered instructional materials
Design training content aligned to validated system requirements, workflow steps, and approved screen language
Create narration scripts, video scripts, and storyboards that explain complex workflow steps in plain language
Produce 508-compliant deliverables across content formats
Capture and validate screenshots and process steps for guides, demonstrations, and multimedia training
Structure content for reuse, modularity, and version control
Collaborate with system SMEs, UX/HCD teams, policy specialists, Scrum team content reviewers, technical editors, Agile Liaison, and Operations Coordinator
Manage multi-step CMS clearance review cycles, track and adjudicate feedback, update content, and maintain accuracy and traceability
Apply version-control practices, structured file conventions, document tracking, and editorial workflows
Use CMS/GDIT style guides, templates, terminology, accessibility, and file-convention standards
Validate content for accuracy, clarity, approved system behavior, and accessibility
Continuously improve training materials based on user feedback, system changes, and program needs

Requirements

What you’ll need

Bachelor’s degree and 5+ years of instructional design experience developing training products for federal programs or similarly regulated environments
5+ years designing structured instructional content such as user guides, job aids, QRGs, scripts, webinars, and multimedia learning materials
Ability to interpret complex system requirements, user stories, workflow diagrams, or prototypes and translate them into accurate instructional content
Experience creating modular, reusable training components aligned to Agile release cycles and rapid-update environments
Section 508 experience remediating and validating documents and web content using MS Word, PowerPoint, Excel, and Adobe Acrobat
Experience documenting system functionality and transforming validated system behavior into user-centered instructional materials
Advanced proficiency in MS Word, PowerPoint, and Excel, including styles, structured templates, tracked changes, and accessibility tools
Experience capturing, annotating, and validating screenshots using screen-capture and editing tools such as SnagIt
Ability to manage multi-stakeholder review cycles, track dispositions, and maintain traceability across iterative updates
Must be able to obtain a T4 Public Trust clearance
Must have lived in the U.S. at least 3 out of the last 5 years
Work visa sponsorship will not be provided
Courseware and Microsoft Office skills
Ability to work independently in a fast-paced, release-driven environment with shifting priorities
Familiarity with Agile/Scrum workflows and collaboration with Product, UX/HCD, and technical teams
Understanding of adult-learning principles, scenario-based learning methods, and usability-focused instructional design

Benefits

Comp & perks

Comprehensive medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan options
401(k) plan with company match
Full flex work weeks where possible
Paid vacation, sick, personal time, holidays, parental, military, bereavement, and jury duty leave
Typically 15 days of paid leave per calendar year
Additional 10 paid holidays per year
Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
Short- and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
AI-powered career tool identifying career steps and learning opportunities
Internal mobility team supporting career goals
Wellness packages
Competitive pay
Award-winning culture of innovation and military-friendly workplace