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IT Program Consultant
General Dynamics Information Technology. Provide on-call consulting support to NASA IT program teams, project managers, and technical stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in IT program support and systems engineering, with a strong understanding of enterprise IT technologies and the ability to provide strategic guidance across program lifecycles. Capable of analyzing complex problems and delivering effective solutions while collaborating with diverse stakeholders.
Highest-signal resume keywords
IT Program SupportEnterprise IT TechnologiesServiceNowAWS/AzurePMP
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems EngineeringEnterprise IT OperationsProblem AnalysisSolution DevelopmentTechnical Documentation Review
Soft Skills
Strong Communication SkillsStakeholder CoordinationIndependent Work
Tools & Technologies
ServiceNowAWSAzureRemedyJira
Certifications & Qualifications
PMPITILSecurity+
Industry Keywords
NASA EnvironmentCybersecurity FrameworksEnterprise ApplicationsCollaboration PlatformsInfrastructure Services
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecurityITSMPMPServiceNow
About the role
Key responsibilities & impact- Provide on-call consulting support to NASA IT program teams, project managers, and technical stakeholders
- Assist in planning, coordinating, and executing enterprise IT initiatives, enhancements, and operational tasks
- Review program requirements, technical documentation, and performance metrics to identify risks, gaps, and improvement opportunities
- Collaborate with cross-functional teams to align IT solutions with program goals and customer expectations
- Prepare and deliver briefings, reports, or technical summaries to program leadership when required
- Provide expert guidance, troubleshooting, and strategic input across IT program lifecycles
- Support program planning, technical initiatives, solution development, and stakeholder coordination
- Quickly assess issues, recommend solutions, and support program teams in fast-moving environments
Requirements
What you’ll need- MA/MS or equivalent and 8+ years of experience
- Experience supporting the NASA environment, customers, and solution development tailored to NASA mission needs
- Experience in IT program support, systems engineering, or enterprise IT operations
- Strong understanding of enterprise IT technologies, including ServiceNow, cloud services (AWS, Azure, private/hybrid clouds), enterprise applications, collaboration platforms, networking, infrastructure services, identity, access, and cybersecurity frameworks
- Ability to analyze problems, evaluate alternatives, and recommend effective solutions
- Strong communication skills and ability to interface with technical and nontechnical stakeholders
- Ability to manage on-call responsibilities and work independently with minimal oversight
- Ability to obtain and maintain applicable security clearances if supporting federal programs
- PMP, ITIL, Security+, AWS/Azure, or other relevant technical or program management certifications are preferred
- Familiarity with ITSM tools such as Remedy and Jira and enterprise governance frameworks is preferred
- Experience contributing to technical roadmaps, architecture assessments, or modernization initiatives is preferred
- US citizenship is not required
- NACI (T1) public trust requirement
Benefits
Comp & perks- Medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with pre-tax and post-tax contributions and company match
- Full flex work weeks where possible
- Paid vacation, sick, and personal time
- Paid holidays
- Paid parental, military, bereavement, and jury duty leave
- 15 days of paid leave per calendar year for new employees, prorated based on date of hire
- 10 paid holidays per year, prorated based on date of hire
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance