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Principal Business Process Analyst
General Dynamics Information Technology. Serve as the primary interface between customer stakeholders and an Agile development team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies and product management, with a strong ability to translate business needs into actionable development tasks. Proficient in managing product backlogs, facilitating Agile ceremonies, and communicating effectively with diverse stakeholders.
Highest-signal resume keywords
Agile MethodologiesProduct ManagementBacklog ManagementStakeholder ManagementAzure DevOps
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProduct OwnershipRequirements GatheringUser StoriesAcceptance CriteriaBusiness Process ImprovementWorkflow AutomationDigital TransformationAgile CeremoniesSAFe Methodologies
Soft Skills
Exceptional CommunicationPresentation SkillsRelationship BuildingCustomer ManagementProblem Solving
Tools & Technologies
Microsoft Power PlatformPower AppsPower AutomateDataverseMicrosoft SharePoint OnlineDynamics 365 CRMJira
Certifications & Qualifications
Technical TrainingAgile CertificationBusiness Analysis Certification
Industry Keywords
Federal GovernmentPublic TrustConsultingProfessional ServicesAgile Development
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Serve as the primary interface between customer stakeholders and an Agile development team
- Drive products through concept, requirements gathering, development, release, and continuous improvement
- Understand business needs and translate requirements into actionable development work
- Manage and prioritize product backlogs
- Ensure delivery of measurable value through Agile and SAFe methodologies
- Serve as the primary customer-facing representative for the product team
- Partner with stakeholders on business objectives, challenges, and mission priorities
- Translate user research, stakeholder feedback, and strategic goals into Epics, Features, User Stories, and Acceptance Criteria
- Develop and communicate product roadmaps, release plans, and delivery priorities
- Collaborate with technical teams to implement business requirements
- Facilitate requirements workshops, stakeholder interviews, and discovery sessions
- Analyze business processes and identify automation, optimization, and digital transformation opportunities
- Manage the product lifecycle from inception through deployment and enhancement
- Facilitate Sprint Planning, Backlog Refinement, Daily Standups, Sprint Reviews, and Retrospectives
- Monitor sprint progress and identify risks, dependencies, and impediments
- Support release planning and prioritization across multiple initiatives
- Use Azure DevOps and future Jira implementations for backlog management and Agile execution
- Build relationships with government customers, business users, technical teams, and leadership
- Communicate product vision, status, risks, and outcomes to technical and non-technical audiences
- Present recommendations, priorities, and roadmap updates to senior stakeholders
- Manage customer expectations and align solutions with mission needs
Requirements
What you’ll need- Technical training, certification(s), or degree required
- Bachelor's degree in Business, Information Systems, Computer Science, or related field preferred
- 5+ years of relevant professional experience in Business Analysis, Product Management, Product Ownership, or related disciplines required
- 4+ years of experience serving as a Product Owner, Lead Business Analyst, or Senior Business Analyst required
- 2+ years of experience managing Agile product backlogs, roadmaps, and delivery teams required
- Experience gathering requirements and translating business needs into Epics, Features, User Stories, and Acceptance Criteria
- Experience facilitating Agile ceremonies and supporting Scrum teams
- Strong understanding of Agile and/or SAFe methodologies
- Exceptional communication, presentation, and stakeholder management skills
- Experience with Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse preferred
- Experience with Microsoft SharePoint Online preferred
- Experience with Dynamics 365 CRM solutions preferred
- Experience using Azure DevOps and/or Jira preferred
- Knowledge of business process improvement and workflow automation practices preferred
- Experience in customer-facing consulting or professional services environments preferred
- Experience supporting federal government customers preferred
- Must be able to pass a background check to obtain a position of Public Trust
- US Citizenship required
- BI Full 6C (T4) public trust requirement
Benefits
Comp & perks- Comprehensive medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan options
- 401(k) plan with company match
- Full-flex work weeks where possible
- Paid vacation, sick, personal time, holidays, parental, military, bereavement, and jury duty leave
- Typically 15 days of paid leave per calendar year
- 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- AI-powered career tool identifying career steps and learning opportunities
- Internal mobility team
- Growth and professional development opportunities
- Wellness packages
- Military-friendly workplace