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Program Director
General Dynamics Information Technology. Serve as the Government’s single focal point for design, implementation, and coordination .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive program and project management expertise, particularly in leading large-scale government or enterprise initiatives. Proficient in Agile methodologies, cloud operations, and data governance, with a strong focus on performance metrics and continuous improvement.
Highest-signal resume keywords
Program/Project ManagementAgile MethodologiesCloud Operations (AWS, Salesforce)Data GovernanceKPI Dashboard Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementProject ManagementData GovernanceKPI DevelopmentAgile MethodologiesCloud OperationsPerformance MetricsChange ManagementAutomationAI/ML Optimization
Soft Skills
LeadershipProblem ResolutionCommunicationTeam ManagementPresentation Skills
Tools & Technologies
Atlassian JIRAConfluenceMicrosoft OfficeProject Management ToolsSalesforce
Certifications & Qualifications
PMPScrum CertificationAgile CertificationCloud Certifications
Industry Keywords
Government ProgramsCMSACA OperationsMission-Critical EnvironmentContinuous Improvement
Tech Stack
Tools & technologiesAWSCloudPMP
About the role
Key responsibilities & impact- Serve as the Government’s single focal point for design, implementation, and coordination
- Act as the primary technical liaison across CMS/CCIIO and contractor leadership
- Direct and manage GDIT contract performance, including SLAs, KPIs, and CPARs outcomes
- Provide leadership, supervision, and guidance for all personnel, including subcontractors and teaming partners
- Lead multiple concurrent projects and releases across scope, schedule, resources, risk, and delivery quality
- Coordinate technical and operational teams across scrum and operational workflows
- Structure operational workflows and establish governance and continuous improvement initiatives using Agile best practices
- Develop strategy documents, vision papers, technology analyses, and executive briefings
- Translate policy direction into actionable delivery plans
- Facilitate data strategy and governance for IDR and ACA operations
- Provide technical oversight across cloud and enterprise platforms such as AWS and Salesforce
- Drive incident, problem, and change management effectiveness
- Design and implement KPI dashboards and reporting for performance, service levels, and backlog reduction
- Prepare Level of Effort estimates and lead change-request impact analyses
- Champion automation, efficiency, and modernization, including AI/ML-enabled optimization
Requirements
What you’ll need- Bachelor’s degree
- 8+ years of program/project management experience
- 8+ years of experience managing CMS programs and/or projects
- Experience leading large-scale government or enterprise programs with distributed teams
- Managerial experience in a mission-critical technical environment with a significant number of direct staff
- Skills in problem resolution, manpower utilization, and employee relations
- Experience organizing, directing, and managing complex inter-related teams and functions
- Experience managing senior-level client interfaces
- Demonstrated Agile experience across the full development lifecycle
- Proficiency with Atlassian JIRA and Confluence
- Strong presentation and briefing skills
- Experience with cloud/platform operations such as AWS and Salesforce
- Experience with data governance supporting ACA operations
- Strong analytical skills; experience creating schedules, tracking deliverables and metrics, and producing dashboards and insights
- Proficiency with Microsoft Office, including Project or comparable tool
- Must have lived in the United States at least 3 of the last 5 years
- Must be willing and able to obtain a Public Trust clearance
- Work visa sponsorship will not be provided
- Preferred: Salesforce services and development experience; Salesforce data management knowledge
- Preferred: AI/ML adoption experience for operational modernization
- Preferred: Active PMP and/or Scrum/Agile/SAFe certifications
- Preferred: Cloud certifications and/or hands-on AWS or Salesforce experience
- Preferred: Experience supervising, mentoring, and developing teams through modernization and migration initiatives
Benefits
Comp & perks- Comprehensive medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with company match
- Full flex work weeks where possible
- Paid time off, including vacation, sick, personal time, holidays, paid parental, military, bereavement and jury duty leave
- Typically 15 days of paid leave per calendar year
- 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- AI-powered career tool identifying career steps and learning opportunities
- Internal mobility team focused on career goals
- Award-winning culture of innovation and military-friendly workplace
- Competitive pay