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Senior Business Process Analyst
General Dynamics Information Technology. Define and communicate product vision, objectives, and success criteria .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining product vision and objectives while effectively collaborating with cross-functional teams. Proficient in Agile methodologies, business analysis, and utilizing tools like Jira and Confluence for documentation and workflow automation.
Highest-signal resume keywords
Business AnalysisAgile MethodologyJira ProficiencyConfluence ProficiencyRequirements Writing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Story DevelopmentAcceptance Criteria WritingProcess Flow DevelopmentData-Driven Decision-MakingEnd-to-End Business Process Analysis
Soft Skills
Strong CommunicationFacilitation SkillsAnalytical Skills
Tools & Technologies
JiraConfluenceAI Tools
Certifications & Qualifications
CSMPMPAISAFe
Industry Keywords
Social ProgramsRefugee ServicesMission-Driven EnvironmentsITILProcess Improvement
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Define and communicate product vision, objectives, and success criteria
- Collaborate with business leaders, SMEs, technical teams, analysts, and operations staff
- Prioritize backlog items based on business value, user impact, technical considerations, and strategic objectives
- Develop user stories, acceptance criteria, and process flows
- Elicit, document, and validate business and functional requirements
- Analyze end-to-end business processes and recommend improvements or automation
- Maintain documentation and traceability using Confluence and Jira
- Support data-driven decision-making through requirements, workflow definitions, and operational insights
- Participate in Agile ceremonies including backlog refinement, sprint planning, reviews, and retrospectives
- Assist with blockers, risks, and sprint-goal alignment
- Track sprint progress and team commitments in Jira
- Provide stakeholder updates on milestones, dependencies, and risks
- Coordinate across teams on action items and delivery commitments
- Help maintain project plans, dashboards, and roadmaps
- Use AI tools for documentation updates, workflow automation, and multi-team coordination
Requirements
What you’ll need- US Citizenship Required
- Bachelor's degree or equivalent combination of education and experience
- 5+ years of experience in business analysis, product ownership, or Agile delivery
- Proven experience writing requirements, user stories, and acceptance criteria
- Familiarity with Agile methodology and frameworks
- Strong communication, facilitation, and analytical skills
- Proficiency with Jira and Confluence
- CSM, PMP, AI, or SAFe certification listed
- CSM, SAFe, or similar certification preferred but not required
- Experience supporting social programs, refugee/immigrant services, or similar mission-driven environments preferred
- Understanding of ITIL or other process improvement frameworks preferred
- Experience integrating business and operational data into Jira/Confluence for reporting and workflow automation preferred
- Must complete identity verification involving biometrics and artificial intelligence
- Expected to be on camera during virtual interviews
Benefits
Comp & perks- Full-flex work week
- 401K with company match
- Internal mobility team dedicated to helping you own your career
- Collaborative teams of highly motivated critical thinkers and innovators
- Medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- Paid vacation, sick, personal time, holiday, parental, military, bereavement, and jury duty leave
- 15 days of paid leave per calendar year for new employees
- 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance