Senior Release Analyst

General Dynamics Information Technology

. Support the efficiency and effectiveness of the Release Management process .

Posted 10/8/2026full-timeRemote • United StatesSenior💰 $89,250 - $120,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Release Management governance, including process adherence, quality checks, and effective communication with cross-functional teams. Proficient in utilizing tools like JIRA and ServiceNow while applying ITIL principles to ensure successful release cycles.

Highest-signal resume keywords

Release Management GovernanceITIL Framework KnowledgeJIRA or ServiceNow ProficiencyAgile Methodology AwarenessStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Release ManagementProcess Definition and MaintenanceQuality ChecksIncident ManagementChange ManagementPost-Release Implementation ReviewsKPI DevelopmentAI and Machine Learning IntegrationCybersecurity Best PracticesHealthcare General Ledger Accounting System (HIGLAS)

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationCollaboration with TeamsFacilitation of MeetingsCoordination Efforts

Tools & Technologies

MS Office SuiteJIRAServiceNowChange/Release Management Tools

Certifications & Qualifications

ITIL Foundation Certification

Industry Keywords

Release Management ProcessOperational Readiness ReviewChange Advisory BoardGlobal Release CalendarNotional Timeline Planning

Tech Stack

Tools & technologies

Cyber SecurityServiceNow

About the role

Key responsibilities & impact

Support the efficiency and effectiveness of the Release Management process
Govern Release Phases and Release Tasks for in-flight Releases
Maintain quality checks on releases and ensure support-related Incidents are recorded
Ensure teams follow Release Management process guidelines and escalate repeated non-conformity
Maintain the Global Release Calendar
Attend Notional Timeline Planning meetings to confirm release risks and dependencies
Present release status at Operational Readiness Review and Change Advisory Board meetings
Coordinate release outage and maintenance notifications
Complete post-release implementation reviews
Facilitate meetings with Product Owners, Scrum Masters, and internal teams
Create and maintain Deliverables, Standard Operation Procedures, Reports, Dashboards, and KPIs for Release Management
Support the Healthcare General Ledger Accounting System (HIGLAS) Product Suite

Requirements

What you’ll need

BS/BA or the equivalent and 3+ years’ experience with Release Management governance
8+ years’ experience working with processes in a similar large-scale application environment
3+ years’ experience with MS Office suite of products
2+ years’ experience with JIRA, ServiceNow, or similar Change/Release Management Tool
2+ years’ experience working in collaboration with different teams
Strong written and verbal communication skills for reporting and coordination efforts
Knowledge of the ITIL Framework, including Incident, Problem, Change, and Release processes and their interrelations
ITIL foundation certification
Excellent process knowledge and strength in defining and maintaining process
Proficiency in leading regular status meetings with the client
Knowledge of Agile methodology and framework
Awareness of cybersecurity best practices in release cycles
Experience integrating AI and machine learning solutions within IT governance workflows
Candidate must meet the residency requirement of having lived in the US for at least three of the past five years and pass a CMS background check to obtain a Public Trust
No security clearance currently required
US citizenship is not required

Benefits

Comp & perks

Flexible work week
401K with company match
Customizable health benefits packages
Collaborative teams of highly motivated critical thinkers and innovators
Internal mobility team dedicated to helping you own your career
Rewards program for high-performing employees
Medical plan options, including plans with Health Savings Accounts
Dental plan options
Vision plan
15 days of paid leave per calendar year for vacations, personal business, and illness
10 paid holidays per year
Paid parental leave
Military leave
Bereavement leave
Jury duty leave
Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
Short- and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
Identity verification process using advanced biometrics and artificial intelligence