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Senior ServiceNow Developer
General Dynamics Information Technology. Design, develop, and maintain forms, flows, catalog items, integrations, and related ServiceNow components .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in ServiceNow development, including designing forms, workflows, and integrations, while adhering to Agile methodologies and best practices. Strong analytical and troubleshooting skills are essential for maintaining the stability of the ServiceNow environment.
Highest-signal resume keywords
ServiceNow Development ExperienceServiceNow Certified System AdministratorPrompt EngineeringAgile/Scrum MethodologiesAnalytical Troubleshooting Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow ArchitectureForms DesignUI PoliciesClient ScriptsWorkflowsBusiness RulesIntegrationsCustom ApplicationsQuality AssurancePlatform Upgrades
Soft Skills
Excellent CommunicationDocumentation Skills
Tools & Technologies
ServiceNowNow AssistAgentic AI
Certifications & Qualifications
ServiceNow Certified System Administrator
Industry Keywords
ITSMAgile CeremoniesScrum MastersProduct OwnersGDIT
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Design, develop, and maintain forms, flows, catalog items, integrations, and related ServiceNow components
- Collaborate with developers, product owners, process owners, and platform engineers to define requirements
- Support Agile ceremonies and uphold quality assurance throughout the lifecycle
- Adhere to and enforce ServiceNow and OneGDIT best practices
- Support platform upgrades, patching, and deployments
- Participate in Agile software development efforts, including standups, planning, grooming, and estimation
- Collaborate with Scrum Masters, Product Owners, and Developers
- Contribute to the success and stability of GDIT’s ServiceNow environment
Requirements
What you’ll need- High school diploma required; AA or Bachelor’s degree preferred
- 3 years of experience in prompt engineering, Now Assist and agentic AI
- 7+ years of ServiceNow development experience within an ITSM environment
- Strong understanding of ServiceNow architecture, modules, and platform capabilities
- ServiceNow Certified System Administrator (CSA), or ability to obtain CSA certification within 90 days
- Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
- Familiarity with Agile/Scrum methodologies
- Strong analytical, troubleshooting, and debugging skills
- Excellent communication and documentation skills
- Must be a U.S. person
- Must be willing to work in a GDIT office a minimum of 3+ days per week
Benefits
Comp & perks- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay
- Paid time off
- Medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- Full flex work weeks where possible
- Vacation, sick and personal time
- Paid holidays
- Paid parental leave
- Military leave
- Bereavement leave
- Jury duty leave
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- AI-powered career tool identifying career steps and learning opportunities
- Internal mobility team supporting career goals