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Senior Solutions Advisor
General Dynamics Information Technology. Identify solutions based on business and technical criteria, analyze alternatives, and implement designs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge of Avaya systems design and analysis, including configuration and programming of complex infrastructure and application systems. Capable of leading teams, managing projects, and innovating solutions in Unified Communications to meet business objectives.
Highest-signal resume keywords
Avaya Systems DesignUnified CommunicationsProject ManagementTechnical ArchitectureAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AnalysisInfrastructure ConfigurationDatabase ProgrammingVoice TechnologiesIP TechnologiesATM TechnologiesOptical TechnologiesWireless TechnologiesMulti-Media TechnologiesVideo Technologies
Soft Skills
Excellent Communication SkillsAdaptabilityCoaching and GuidingDeep Analytical SkillsResource Management
Tools & Technologies
Avaya ProductsE911 SystemsDTENsRemote Site UpgradesOEM Materials
Industry Keywords
FAVES Contract AlignmentLifecycle SustainmentRFP ResponsesMarket StudiesO&M Support Models
About the role
Key responsibilities & impact- Identify solutions based on business and technical criteria, analyze alternatives, and implement designs
- Research current and emerging technologies and process methodologies and propose changes or tailoring
- Assess existing system and business process architectures and recommend improvements
- Ensure technical architecture teams deliver efficient and effective system solutions supporting business goals
- Develop, enhance, and maintain service design procedures and processes using frameworks and methodologies
- Prepare and present test plans, technical presentations, and analyst briefings
- Identify customer requirements, analyze alternatives, and recommend software, platform, and network configurations
- Update stakeholders on project cost, schedule, and quality against objectives
- Coach and guide less experienced professionals
- Serve as a team or task lead
- Develop opportunities in Unified Communications, including E911, recording, DTENs, and remote site upgrades
- Support strategic planning for Avaya licensing, subscription transitions, discounts, materials, and services
- Develop tactical timelines and FAA plans of action from OEM and sales-engineering materials
- Conduct market studies for new products, features, and services to ensure FAVES contract alignment
- Support lifecycle sustainment and estimate replacement costs and services for end-of-sale products
- Conduct project pricing and GDIT Gate reviews for proposals, including strategic and OEM pricing strategies
- Respond to re-compete RFPs covering technical solutions, bills of materials, pricing, labor, and services
- Define FAVES O&M support models for third-party support of Avaya products such as AEP and ACR
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 15+ years of related experience
- Advanced knowledge of Avaya systems design and analysis, including configuration and/or programming of complex infrastructure, database, and application systems
- Ability to adapt to changing business, client, and technical-environment needs
- Demonstrated ability to innovate in Avaya design and thought to meet business needs
- Proficiency in Voice, IP, ATM, Optical, Wireless, Multi-Media, Unified Communications, and Video technologies
- Excellent communication skills
- Deep analytical skills
- Project and resource management skills
- Skills in analyst briefings, system solutions, technical architecture, and technical presentations
- Willingness to travel 10–25%
- Ability to work 40 scheduled hours per week
Benefits
Comp & perks- Medical plan options, including plans with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with pre-tax and post-tax contributions and company match
- Flexible work weeks where possible
- Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
- 15 days of paid leave per calendar year for new employees, prorated based on hire date
- 10 paid holidays per year, prorated based on hire date
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- Remote work
- Identity verification and security process using advanced biometrics and artificial intelligence