Technical Communications Specialist

General Dynamics Information Technology

. Translate finalized Independent Dispute and Resolution system requirements and screen-language changes into clear, timely communications .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $73,965 - $97,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in professional writing and technical communications, particularly for federal or highly regulated programs, with a strong focus on user-centered communications and adherence to Section 508 accessibility standards.

Highest-signal resume keywords

Professional Writing ExperienceTechnical Communications ExperienceSection 508 ComplianceAgile Methodology CoordinationContent Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content ValidationVersion ControlPolicy TranslationEditorial AccuracyFast-Turnaround Communications

Soft Skills

Multi-Stakeholder ManagementCommunication Skills

Tools & Technologies

MS WordPowerPointExcelAdobe AcrobatSalesforce

Certifications & Qualifications

T4 Public Trust Clearance

Industry Keywords

CMSCCIIOHealthCare.govAffordable Care ActNo Surprises Act

About the role

Key responsibilities & impact

Translate finalized Independent Dispute and Resolution system requirements and screen-language changes into clear, timely communications
Draft and update announcements, notices, and system-generated emails
Prepare CMS.gov website content change notices aligned to release timelines and approved system behavior
Deliver fast-turnaround content accurately and consistently across artifacts and releases
Track, adjudicate, and incorporate CMS review comments
Ensure changes align with approved language, terminology, and accessibility standards
Coordinate with the Agile Liaison, Operations Coordinator, Production Support, and other cross-functional teams
Align communication sequences with system deployment timelines
Protect downstream ETO deliverables
Maintain templates, tone, and formatting standards
Validate content against approved screen language, system behavior, terminology guidance, and Section 508 requirements

Requirements

What you’ll need

Bachelor’s degree
5+ years of professional writing or technical communications experience for federal or highly regulated programs
Ability to translate complex policy, regulatory, and technical requirements into user-centered communications
Experience delivering fast-turnaround communications tied to structured release schedules
High editorial accuracy and version control discipline
Section 508 experience remediating and validating documents and web content
Proficiency with MS Word, PowerPoint, Excel, and Adobe Acrobat
Experience creating or updating email templates and public-facing notices
Advanced proficiency in Microsoft Word, PowerPoint, and Excel, including styles, tracked changes, structured templates, and accessibility tools
Ability to manage multi-stakeholder feedback cycles, track comments, document adjudications, and ensure traceability
Ability to obtain a T4 Public Trust clearance
Must have lived in the U.S. at least 3 out of the last 5 years
Work visa sponsorship will not be provided
Preferred: experience with CMS, CCIIO, HealthCare.gov, Affordable Care Act, or No Surprises Act-related programs
Preferred: experience coordinating content updates with Scrum, HCD, and product stakeholders
Preferred: knowledge of Salesforce-triggered emails
Preferred: experience with SnagIt

Benefits

Comp & perks

Growth: AI-powered career tool identifying career steps and learning opportunities
Internal mobility team focused on career goals
Comprehensive benefits and wellness packages
401(k) with company match
Competitive pay
Paid time off
Medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
Full flex work weeks where possible
Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
Typically 15 days of paid leave per calendar year
10 paid holidays per year
Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
Short- and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
Remote work / telecommuting
Award-winning culture of innovation and military-friendly workplace