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General Dynamics Information Technology

Technology Consulting Principal, ServiceNow

General Dynamics Information Technology

. Support ServiceNow and other IT Service Management technologies .

Posted 10/2/2026part-timeRemote • United StatesLead💰 $54 - $66 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in IT Service Management, particularly with ServiceNow and Agile methodologies, while effectively collaborating with cross-functional teams to drive mission-critical initiatives and business growth.

Highest-signal resume keywords
ServiceNowITILAgile MethodologySoftware Development Life Cycle (SDLC)IT Services

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ServiceNowITILAgileSoftware Development Life Cycle (SDLC)Requirements Capture
Soft Skills
CollaborationStakeholder EngagementDrive Work To Completion
Tools & Technologies
IT Service Management TechnologiesServiceNow Platform
Industry Keywords
Agile Project MethodologyBusiness GrowthMission-Critical Initiatives

Tech Stack

Tools & technologies
ITSMSDLCServiceNow

About the role

Key responsibilities & impact
  • Support ServiceNow and other IT Service Management technologies
  • Collaborate with stakeholders, developers, business analysts, project managers, and leadership
  • Drive work to completion
  • Use agile project methodology and story writing
  • Use ServiceNow to capture requirements and turn them into developer work outputs
  • Support mission-critical initiatives and business growth
  • Advance IT Service Management with ServiceNow

Requirements

What you’ll need
  • Bachelor's degree; in lieu of degree, 4 additional years of related experience is required
  • 10+ years of related experience
  • Technical skills: ServiceNow, ITIL, Agile
  • Experience with Agile methodology, ServiceNow Platform, software development life cycle (SDLC), and IT services
  • US person required
  • No clearance required
  • No US citizenship required

Benefits

Comp & perks
  • AI-powered career tool identifying career steps and learning opportunities
  • Internal mobility team supporting career goals
  • Comprehensive benefits and wellness packages
  • 401(k) with company match
  • Competitive pay
  • Paid time off
  • Full-flex work weeks where possible
  • Medical plan options, including options with Health Savings Accounts
  • Dental plan options
  • Vision plan options
  • Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
  • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
  • Short- and long-term disability benefits
  • Life insurance
  • Accidental death and dismemberment insurance
  • Personal accident insurance
  • Critical illness insurance
  • Business travel and accident insurance
  • Award-winning culture of innovation
  • Military-friendly workplace