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Contract Coordinator
General Mills. Monitor contract requests received through shared mailboxes, Evisort, and approved intake channels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract administration and lifecycle management, with proficiency in DocuSign and Microsoft Office. Capable of maintaining accurate records, managing multiple requests, and ensuring compliance with confidentiality and service-level expectations.
Highest-signal resume keywords
Contract AdministrationDocuSign ProficiencyContract Lifecycle ManagementAttention To DetailEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract Lifecycle ManagementDocuSignMicrosoft OfficeData ValidationQuality Checks
Soft Skills
Attention To DetailEffective CommunicationCollaborationProblem SolvingPersonal Accountability
Tools & Technologies
EvisortE-Signature PlatformsWorkflow SystemsTicketing Systems
Industry Keywords
Legal OperationsProcurement OperationsShared ServicesCustomer OperationsConfidentiality Requirements
About the role
Key responsibilities & impact- Monitor contract requests received through shared mailboxes, Evisort, and approved intake channels
- Review submissions for completeness and identify missing information, incorrect templates, missing vendor details, incomplete documents, or unclear signing requirements
- Confirm business function, contract type, entity, region, confidentiality requirements, and required signers
- Validate readiness for signature processing and return incomplete requests for correction
- Maintain accurate request status, activity notes, and supporting documentation
- Prepare and configure DocuSign envelopes using approved templates and procedures
- Enter and validate signers, witnesses, copy recipients, signing order, and required fields
- Route contracts and monitor envelopes through completion
- Track the standard 28-day envelope validity period and initiate extensions when required
- Manage reminders, resends, recalls, and re-issuance for failed, expired, amended, or incorrectly routed envelopes
- Identify partially signed, aged, or incorrectly routed contracts and coordinate corrective action
- Investigate delivery failures, technical issues, and signer-access problems; escalate matters requiring Legal, policy, approval, or technical decisions
- Provide status updates and maintain accurate signature-tracking records
- Upload signed contracts and supporting documents to the approved CLM repository or Evisort workflow
- Validate final signed versions, naming, associations, metadata, taxonomy, document relationships, and repository completeness
- Perform quality checks on Evisort-generated data and escalate inaccurate or incomplete extraction results
- Confirm executed contracts are searchable, linked to workflows, and available to authorized users
- Monitor workflow items, queue aging, exceptions, and backlog
- Respond to routine user questions regarding intake, workflow status, eSignature, repository upload, and access
- Support backlog reduction and maintain accurate status records
- Support special-country, business, and confidentiality scenarios by following approved procedures and escalation paths
- Contribute to standard operating procedures, knowledge articles, templates, training materials, and continuous-improvement activities
- Support UAT, job-aid development, office hours, and adoption activities during CLM model maturation
Requirements
What you’ll need- 1–3 years of experience in contract administration, legal operations, procurement operations, shared services, customer operations, or a similar process-support environment
- Bachelor’s Degree in Business, Legal Operations, Supply Chain, Finance, or a related field, or equivalent experience
- Strong written and spoken English communication skills
- Experience with DocuSign or another e-signature platform is preferred
- Experience with a contract lifecycle management, repository, workflow, ticketing, or case-management system is preferred
- Proficiency in Microsoft Office, especially Outlook and Excel
- Strong attention to detail and ability to manage multiple requests against service-level expectations
- Ability to handle confidential contract, supplier, customer, employee, and business information
- Willingness to work the required Mumbai support hours
- Ability to communicate clearly and professionally with requestors, signers, Legal, business stakeholders, and support teams
- Ability to collaborate effectively across functions and geographies
- Ability to identify incomplete or inconsistent information and obtain clarification before processing
- Ability to investigate routine issues, identify root causes, and escalate legal, policy, approval, or technical matters appropriately
- Ability to adapt quickly to process, system, and workflow changes during the Evisort transition
- Strong ownership of follow-up, closure, and accurate record keeping
- Ability to prioritize work, manage time effectively, and meet agreed service levels
- Ability to work independently while maintaining appropriate escalation and communication
- Personal accountability for accuracy, confidentiality, and delivery
- Willingness to provide cross-trained backup coverage and support continuous improvement
- Applicants must meet minimum age qualifications in the country in which the job is located
Benefits
Comp & perks- Hybrid work arrangement
- Full-time employment