Program Coordinator

Generation Hope

. Lead Generation Hope’s community engagement and programmatic outreach efforts in New Orleans .

Posted 9/23/2026full-timeNew Orleans • Louisiana • United StatesJunior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, event planning, and community engagement, with a strong focus on supporting young adults and managing mentoring relationships. Proficient in record keeping, data entry, and utilizing various software tools to enhance program effectiveness.

Highest-signal resume keywords

Case ManagementEvent PlanningVolunteer RecruitmentMicrosoft Office ProficiencyGoogle Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Record KeepingData EntryEvent LogisticsProgram EvaluationTuition Management

Soft Skills

Emotional SupportConflict ResolutionRelationship BuildingIntegrityCommitment

Tools & Technologies

CanvaMonday.comBill.comLinkedInSocial Media

Industry Keywords

Community EngagementTeen ParentsCollege NavigationBasic-Needs SupportMentorship

Tech Stack

Tools & technologies

Spring

About the role

Key responsibilities & impact

Lead Generation Hope’s community engagement and programmatic outreach efforts in New Orleans
Provide holistic case management for a caseload of 8–12 Generation Hope Scholars who are teen parents in college
Support academic planning and navigation of college systems, including financial aid and transferring to a four-year school
Refer Scholars to government and community services and assist with accessing basic-needs support
Provide emotional support to Scholars
Supervise mentoring relationships and address conflicts or challenges between Scholars and Sponsors
Maintain accurate program records in the program database for program evaluation
Organize and plan program events, including field trips, social events, and trainings
Support event planning and logistics, including vendor coordination, scheduling, technical setup, and communications
Assist with Scholar and Sponsor applications and interview scheduling
Track Sponsor pledges and coordinate with Operations
Manage the Fall and Spring tuition check process, including maintaining a monday.com board, drafting invoices, and sending invoices to bill.com
Support occasional evening and weekend events, including facilitation and logistics
Represent Generation Hope at community events such as college and career fairs, volunteer expos, and farmers markets
Build relationships with referral partners and local organizations
Use LinkedIn, Instagram, Facebook, and other personal social media accounts to recruit Scholars and Sponsors
Collaborate with Communications on recruitment marketing campaigns
Cultivate volunteer and mentorship candidates through local volunteerism initiatives
Attend approximately one evening and one Saturday programmatic event per month
Maintain professional and technical knowledge through workshops, publications, networking, and professional societies
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience
At least 1 year of experience working with young adults and recruiting volunteers
Proficiency in Microsoft Office
Proficiency in Google Suite, specifically Gmail, Drive, Docs, Sheets, and Slides
Proficiency in Canva
Record keeping and data entry skills
Ability to travel to sites around the greater New Orleans area, up to 65 miles, on a regular basis
Willingness to adjust hours to accommodate Scholars’ and families’ schedules
Availability for special events and trainings, often evenings and weekends
Integrity, credibility, and commitment to Generation Hope’s mission
Ability to travel via plane, train, or car to trainings, conferences, project sites, and related activities
Ability to meet the onsite work schedule by the start date
Ability to lift up to 25 pounds at times

Benefits

Comp & perks

403(b) retirement plan
Health insurance
Dental insurance
Paid time off
Hybrid work schedule: 2 days onsite and 3 days remote
Professional development through educational workshops, professional publications, personal networks, and professional societies