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Program Coordinator – Generation Colombia
Generation. Coordinate execution of training-phase logistics and operational activities across Generation Colombia programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong program coordination capabilities, including learner onboarding, operational execution, and performance tracking. Proficient in bilingual communication and committed to equity and social impact within diverse communities.
Highest-signal resume keywords
Program CoordinationBilingual CommunicationOperational ExecutionPerformance TrackingTeam Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program DevelopmentMetrics DevelopmentData AnalysisRisk ManagementLearner Onboarding
Soft Skills
Results-DrivenTeam PlayerProblem SolvingMentorship SupportCommunication
Tools & Technologies
Monitoring ToolsPerformance Reports
Industry Keywords
NonprofitSocial EnterpriseEquitySocial ImpactDisadvantaged Communities
About the role
Key responsibilities & impact- Coordinate execution of training-phase logistics and operational activities across Generation Colombia programs
- Serve as the main point of contact for learners, responding to inquiries, tracking requests, and escalating issues
- Execute learner onboarding activities, including preparation, readiness validation, and attendance documentation
- Support day-to-day program delivery and monitor learner experience and TSP operational execution
- Identify, document, troubleshoot, and help resolve operational risks and issues
- Track learner progress, engagement, and outcomes using monitoring tools and interim performance reports
- Execute learner stipend and resource distribution processes for laptops, internet access, cameras, and economic support
- Monitor resource use and compliance with program policies
- Support mentorship execution, track participation, identify dropout risks, and improve retention and graduation outcomes
- Participate in weekly calls to troubleshoot learner outcomes and plan additional support
- Execute periodic TSP performance reviews and track academic and operational KPIs
- Conduct check-ins with TSP teams regarding progress, risks, instructional quality, and learner performance
- Escalate TSP risks and performance gaps and support corrective action planning
- Coordinate complementary formative workshop logistics with partner companies
- Support cohort risk analysis and individual learner readiness assessments
- Support employability activities and handover to the placement team
- Prepare learners for transition into placement by ensuring complete data, profiles, and readiness
- Support event planning and employability engagement activities
Requirements
What you’ll need- Bachelor's degree in any field with a solid academic record
- 3–5 years of experience in program coordination, preferably in a nonprofit, start-up, or social enterprise environment
- Fluency in Spanish and English, speaking and writing
- Experience developing program procedures and resources
- Experience managing teams, project-managing tasks, and coordinating stakeholders
- Results-driven approach with ability to develop metrics/analytics and quantify success
- Ability to operate independently while also being a team player
- Belief in Generation’s mission, preferably with experience working with disadvantaged communities
- Demonstrated commitment to equity and social impact work
- Open to traveling to Generation sites as needed by the program
- Must apply with an English resume
Benefits
Comp & perks- Fixed-term contract for 12 months
- Remote work with reliable WiFi
- Opportunity to support a global nonprofit organization focused on economic mobility and social impact
- Opportunity to work with learners, governments, employers, partner companies, and workforce system stakeholders
- Availability to travel within Colombia and attend in-person events