Learning & Development Manager

Genesco

. Turn business needs into engaging, practical learning experiences that build employee capability, improve performance, and support career growth .

Posted 10/2/2026full-timeNashville • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and facilitating engaging learning experiences tailored to diverse audiences, utilizing strong project management and instructional design skills. Proficient in evaluating learning effectiveness and adapting content to meet business needs while fostering collaborative relationships across organizations.

Highest-signal resume keywords

Instructional DesignLearning Experience DesignProject ManagementFacilitation SkillsAdult Learning Principles

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Learning Solution DesignContent DevelopmentLearning EvaluationDigital Content AuthoringCurriculum DevelopmentOnboarding Program DesignLeadership Development ProgramsPerformance Support ResourcesStorytelling SkillsVisual Design

Soft Skills

Clear CommunicationRelationship BuildingAdaptabilityCollaborationInfluencing Without Authority

Tools & Technologies

Microsoft PowerPointMicrosoft TeamsLearning Management SystemsArticulate 360Adobe CaptivateAbsorbAhaSlidesGenerative AI Tools

Certifications & Qualifications

Learning or Facilitation Certification

Industry Keywords

Learning and DevelopmentTalent DevelopmentOrganizational DevelopmentTrainingCorporate Employee Populations

About the role

Key responsibilities & impact

Turn business needs into engaging, practical learning experiences that build employee capability, improve performance, and support career growth
Design instructor-led, virtual, blended, and self-paced learning tied to business priorities and clear learning outcomes
Create facilitator guides, presentations, digital learning, videos, job aids, assessments, toolkits, and performance-support resources
Translate complex or loosely defined topics into clear, engaging learning experiences using storytelling, visual design, interaction, and practice
Develop learning pathways and curricula for onboarding, manager and leadership capability, career growth, role readiness, and organizational priorities
Evaluate learning effectiveness and refine content, delivery methods, and learner experiences based on feedback and results
Facilitate inclusive learning for individual contributors, people leaders, senior leaders, and cross-functional groups
Adapt content, tone, pace, and delivery methods to audiences and business contexts
Prepare internal facilitators and subject matter experts through materials, rehearsal, coaching, and feedback
Own learning programs and projects from discovery through evaluation
Develop project plans, milestones, workflows, stakeholder roles, communications, success measures, and quality checkpoints
Identify risks and elevate decisions when needed
Research learning technologies, platforms, and external resources; recommend and support implementation of solutions
Partner with leaders and subject matter experts to identify needs, challenge assumptions, and recommend practical, creative solutions
Build relationships across a matrixed organization and influence progress without direct authority
Explore emerging learning practices, facilitation techniques, and generative AI, translating ideas into responsible improvements

Requirements

What you’ll need

Bachelor’s degree in learning and development, instructional design, education, human resources, organizational development, business, or a related field; equivalent relevant experience may be considered
6+ years of experience in learning and development, instructional design, talent development, training, organizational development, or a related field
Substantial hands-on responsibility for designing, facilitating, and implementing learning solutions across multiple stakeholders
Experience independently leading learning initiatives from needs identification through design, delivery, evaluation, and continuous improvement
Experience facilitating engaging learning for varied audiences, including people leaders and cross-functional groups
Ability to share work samples or walk through examples demonstrating learning design, content development, and facilitation
Strong working knowledge of adult-learning principles, instructional design, facilitation practices, and practical learning evaluation
Strong visual and written storytelling skills
Ability to translate complex or loosely defined business needs into practical learning solutions
Confident facilitation skills and ability to adjust delivery while maintaining credibility and learning objectives
Strong project management, organization, prioritization, and follow-through
Clear communication and collaborative relationship-building skills; ability to influence without direct authority
Proficiency with Microsoft PowerPoint, Teams, and related Microsoft 365 applications
Experience with learning management systems and digital content-authoring tools
Curiosity, adaptability, and a continuous-improvement mindset
Ability to travel periodically and adjust working hours when business or learner needs require it
Preferred: Experience with Absorb, Articulate 360, Adobe Captivate, AhaSlides, or comparable tools
Preferred: Experience using generative AI and related digital tools for content development, facilitation preparation, and learning workflows
Preferred: Experience supporting corporate employee populations, ideally in a multi-brand, shared-services, retail, or geographically dispersed organization
Preferred: Experience designing onboarding, manager, leadership, career-development, or high-potential programs
Preferred: Relevant learning or facilitation certification

Benefits

Comp & perks

Hybrid work arrangement
Periodic travel opportunities
Opportunity to support meaningful career growth across Genesco’s corporate functions and brands
Opportunity to work with emerging learning practices, facilitation techniques, and generative AI
Professional growth through exposure to onboarding, manager and leadership development, career growth, and evolving business priorities