Genesco

Learning and Development

• Turn business needs into engaging, practical learning experiences that build employee capability, improve performance, and support career growth
• Design instructor-led, virtual, blended, and self-paced learning tied to business priorities and clear learning outcomes
• Create facilitator guides, presentations, digital learning, videos, job aids, assessments, toolkits, and performance-support resources
• Translate complex or loosely defined topics into clear, engaging learning experiences using storytelling, visual design, interaction, and practice
• Develop learning pathways and curricula for onboarding, manager and leadership capability, career growth, role readiness, and organizational priorities
• Evaluate learning effectiveness and refine content, delivery methods, and learner experiences based on feedback and results
• Facilitate inclusive learning for individual contributors, people leaders, senior leaders, and cross-functional groups
• Adapt content, tone, pace, and delivery methods to audiences and business contexts
• Prepare internal facilitators and subject matter experts through materials, rehearsal, coaching, and feedback
• Own learning programs and projects from discovery through evaluation
• Develop project plans, milestones, workflows, stakeholder roles, communications, success measures, and quality checkpoints
• Identify risks and elevate decisions when needed
• Research learning technologies, platforms, and external resources; recommend and support implementation of solutions
• Partner with leaders and subject matter experts to identify needs, challenge assumptions, and recommend practical, creative solutions
• Build relationships across a matrixed organization and influence progress without direct authority
• Explore emerging learning practices, facilitation techniques, and generative AI, translating ideas into responsible improvements

Learning & Development Manager