Business Development Representative – Public Sector

Genesys

. Drive outbound prospecting across Higher Education and Academic Medical Center accounts, generating new logo opportunities and expanding existing customer relationships .

Posted 10/9/2026full-timeUnited StatesJunior💰 $48,600 - $85,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outbound prospecting and pipeline generation within the Higher Education and Academic Medical Center sectors, leveraging strong business acumen and effective communication skills to engage stakeholders and drive sales success.

Highest-signal resume keywords

Outbound ProspectingPipeline GenerationSalesforce ProficiencyAccount-Based MarketingCustomer Experience Solutions

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SaaS SalesCloud SolutionsCX SolutionsAccount-Based StrategiesMarket Research

Soft Skills

Excellent CommunicationOrganization SkillsTime ManagementRelationship Building

Tools & Technologies

SalesforceLinkedIn Sales NavigatorSales Engagement Tools

Industry Keywords

Higher EducationAcademic Medical CentersPublic SectorComplex Sales Environments

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Drive outbound prospecting across Higher Education and Academic Medical Center accounts, generating new logo opportunities and expanding existing customer relationships
Execute multi-channel outreach strategies, including calls, email, LinkedIn, events, and campaigns
Conduct in-depth account and market research to identify high-value opportunities
Build relationships with mid- to senior-level stakeholders and position Genesys solutions to align with organizational priorities
Partner with Account Executives to develop and execute account-based strategies and territory plans
Identify cross-sell and upsell opportunities using customer intelligence and engagement insights
Qualify inbound and marketing-generated leads
Articulate the value of Genesys Cloud and CX solutions
Leverage data, insights, and modern sales tools to optimize outreach and engagement
Maintain accurate pipeline tracking, activity reporting, and opportunity management within Salesforce
Meet and exceed KPIs related to pipeline generation, meetings, and conversion rates

Requirements

What you’ll need

1 to 3+ years of experience in a BDR, SDR, or inside sales role within SaaS, cloud, CX, or technology environments
Proven track record of outbound prospecting and pipeline generation success in complex sales environments
Strong understanding of the United States public sector landscape, particularly Higher Education or Academic Medical Centers
Demonstrated ability to engage mid- to senior-level stakeholders within large or complex organizations
Strong business acumen with the ability to identify and align opportunities to customer needs
Excellent communication, organization, and time management skills
Experience using Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools
Experience supporting enterprise or public sector sales teams
Familiarity with customer experience platforms or cloud-based SaaS solutions
Experience executing account-based marketing or sales strategies
Track record of collaborating effectively within cross-functional sales teams

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Paid volunteer time
August Free Fridays
Well-being resources
Regionally tailored programs for employees and their families
Mentorship, learning programs, leadership development and education support