Order Management Analyst

Genesys

. Review and validate order documentation from customers and partners, including quotes, Services orders, purchase orders, and SOWs .

Posted 11/4/2026full-timeBudapest • HungaryMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in order management processes, including validation and documentation, while ensuring compliance with SOX requirements. Proficient in utilizing Salesforce, Zuora Billing, and Workday to manage orders and invoices effectively.

Highest-signal resume keywords

Order Management ExperienceSalesforce ProficiencyZuora Billing ExperienceFluency In SpanishBasic Accounting Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order Documentation ReviewInvoice ProcessingCredit Memo ManagementRoot Cause AnalysisRevenue Recognition Principles

Soft Skills

Strong Communication SkillsAttention To DetailAnalytical SkillsCollaboration SkillsCustomer Service Capabilities

Tools & Technologies

SalesforceZuora BillingWorkdayAI Enabled Tools

Industry Keywords

SaaS IndustrySoftware Licensing ModelsCloud Business ModelsSOX Compliance

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Review and validate order documentation from customers and partners, including quotes, Services orders, purchase orders, and SOWs
Process orders, invoices, and credit memos using Salesforce, Zuora Billing and Workday
Complete activities within month-, quarter- and year-end deadlines
Resolve invoice inquiries and disputes with cross-functional teams
Ensure activities comply with established controls, including SOX requirements
Maintain and retain documentation for order review and validation
Collaborate with cross-functional teams to ensure accurate data and account history

Requirements

What you’ll need

Bachelor’s degree required; Accounting or Finance discipline preferred
Experience with Salesforce, Zuora Billing, Workday and AI enabled tools preferred
Fluency in Spanish, both spoken and written, highly preferred
Ability to work accurately and efficiently under tight deadlines
Strong communication skills and ability to work effectively with Sales teams and customers or partners
Prior order management experience in the SaaS industry highly preferred
Ability to collaborate with stakeholders across global regions in a remote environment
Knowledge of software licensing models and cloud business models preferred
High attention to detail and excellent customer service and communication capabilities
Strong analytical skills and ability to manage and prioritize multiple tasks
Ability to perform root cause analysis and propose process improvements
Basic accounting knowledge and familiarity with revenue recognition principles
Strong English verbal communication skills
Willingness to work extended hours at month end

Benefits

Comp & perks

Flexible ways of working
Mentorship, learning programs, leadership development and education support
Paid volunteer time
August Free Fridays
Well-being resources
Regionally tailored programs for employees and their families