Senior Manager – Sales

Genesys

. Develop and execute sales strategies to achieve revenue and growth targets for the Enterprise segment across Pan India .

Posted 10/2/2026full-timeBangalore • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in developing and executing sales strategies within the Enterprise segment, with a strong focus on CCaaS and CX solutions. Proven ability to lead and mentor sales teams while driving revenue growth and maintaining key client relationships.

Highest-signal resume keywords

15+ Years Overall Experience8–10 Years People Management ExperienceStrong Leadership SkillsProficiency with CRM ToolsUnderstanding of CCaaS and CX Solutions

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Strategy DevelopmentRevenue Growth ManagementSales ForecastingMarket Trend AnalysisCustomer Relationship Management

Soft Skills

LeadershipCoachingCommunicationNegotiationPresentation

Tools & Technologies

CRM ToolsSales Analytics

Certifications & Qualifications

Degree in EngineeringPG Degree/Diploma in Management

Industry Keywords

SaaS OrganizationCCaaSCXContact Center SolutionsDigital Transformation

About the role

Key responsibilities & impact

Develop and execute sales strategies to achieve revenue and growth targets for the Enterprise segment across Pan India
Lead, mentor and motivate the sales team
Set individual and team sales goals and track and report performance metrics
Identify new business opportunities and expand the customer base
Build and maintain relationships with key clients and partners
Collaborate with marketing, product and customer success teams
Manage sales forecasts, budgets and pipelines
Analyze market trends, customer needs and competitor activity
Ensure compliance with company policies and sales processes
Drive revenue growth and customer satisfaction

Requirements

What you’ll need

At least 15+ years of overall experience, including 8–10 years of people management experience in a SaaS organization
Combination of technical and managerial skills in the CCaaS/CX industry
Experience managing regional or enterprise-level accounts with strong CXO relationships
Proven experience driving forecast accuracy, hygiene and coverage
Understanding of AI and digital transformation in key industry verticals
Strong understanding of CCaaS, CX or contact center solutions highly preferred
Strong leadership, coaching and team management skills
Excellent communication, negotiation and presentation abilities
Track record of meeting or exceeding sales targets
Degree in Engineering preferred
PG degree/diploma in Management preferred
Proficiency with CRM tools and sales analytics

Benefits

Comp & perks

Competitive salary and commission structure
Comprehensive benefits package
Career growth and development opportunities
Collaborative and supportive team culture
Flexible ways of working
Mentorship, learning programs, leadership development and education support
Paid volunteer time
August Free Fridays
Well-being resources
Regionally tailored programs for employees and their families