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Genesys

Senior UX Design Technologist

Genesys

. Use code, AI, and established design patterns to deliver straightforward UX Operations backlog work .

Posted 10/30/2026full-timeRemote • United StatesSenior💰 $121,100 - $212,900 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in design technology and UX operations, leveraging AI tools and APIs to enhance workflows and collaboration between designers and engineers. Capable of translating technical concepts into accessible guidance for diverse teams while fostering innovation in design practices.

Highest-signal resume keywords
Design Technology ExperienceAI Tools FluencyFigma ProficiencyAPIs and Integrations ExpertiseFront-End Technologies Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Design SystemsTechnical UX OperationsVersion ControlCode ReviewFunctional PrototypingReactTypeScriptJavaScriptHTMLCSS
Soft Skills
Clear CommunicationProblem-SolvingCollaborationAdaptabilityOpportunity Spotting
Tools & Technologies
FigmaGitHubBitbucketClaude CodeCursorCopilotMCPsAI-Assisted Development Tools
Industry Keywords
Human-Computer InteractionInteraction DesignEnterprise-Level ApplicationsSupport ServicesCall Centers

Tech Stack

Tools & technologies
JavaScriptReactTypeScript

About the role

Key responsibilities & impact
  • Use code, AI, and established design patterns to deliver straightforward UX Operations backlog work
  • Identify designers using AI effectively and capture their skills and techniques
  • Turn effective AI skills and techniques into documented, shared assets for the UX organization
  • Use APIs, MCPs, skills, agents, and integrations to connect tools and information
  • Remove unnecessary manual steps and simplify common UX workflows
  • Translate technical capabilities into practical guidance for designers and researchers
  • Partner with Engineering and Product Management when deeper technical expertise is needed
  • Recognize when technical acceleration is appropriate and when work requires research, exploration, or design judgment
  • Work across the broader UX organization with designers, researchers, Design Systems, Product, and Engineering
  • Report to the Senior Director of UX Enablement

Requirements

What you’ll need
  • 4+ years in design technology, design systems, developer experience, UX or design engineering, or technical UX operations, with close work alongside both designers and engineers
  • Comfortable with version control, code review, and APIs and able to talk credibly with engineers
  • Regular use of AI tools and fluency in the creation and use of skills and agents
  • Ability to explain technical ideas clearly to non-technical people and help others adopt new ways of working
  • Ability to work without a detailed roadmap, spot opportunities, and follow them through
  • Bachelor’s or Master’s degree in Design, Human-Computer Interaction (HCI), Interaction Design, or a related field, or equivalent practical experience
  • Hands-on experience with Figma
  • Experience with Git-based version control such as GitHub, Bitbucket, or equivalent
  • Experience with modern AI-assisted development tools such as Claude Code, Cursor, Copilot, or similar
  • Experience with front-end technologies such as React, TypeScript/JavaScript, HTML, and CSS
  • Comfortable working with APIs, MCPs, and integrations to connect tools and automate workflows
  • Ability to build functional prototypes, work with existing code and components, and collaborate credibly with engineers
  • Preferred: Experience designing for enterprise-level applications, services, or platforms, specifically support or call centers

Benefits

Comp & perks
  • Medical, Dental, and Vision Insurance
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
  • Paid volunteer time
  • August Free Fridays
  • Well-being resources
  • Regionally tailored programs for employees and their families
  • Mentorship, learning programs, leadership development and education support