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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Operations and Business Analysis, with a strong focus on implementing workflows, tools, and templates that drive measurable improvements. Proficient in configuring knowledge-management platforms and ensuring compliance with information handling standards.
Highest-signal resume keywords
Product Operations ExperienceWorkflow ConfigurationProcess Mapping SkillsFluent in French and EnglishChange Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProcess ImprovementRequirements AnalysisData StructuringDashboard Creation
Soft Skills
Clear Written CommunicationCross-Functional CollaborationStakeholder Identification
Tools & Technologies
Azure DevOpsSharePointConfluenceWrikeMicrosoft DynamicsPower Automate
Industry Keywords
B2B SoftwareSaaSProduct Management MethodologiesInformation ArchitectureKnowledge Management
Tech Stack
Tools & technologiesAzureFlux
About the role
Key responsibilities & impact- Implement the product management practice roadmap by translating priorities into tools, workflows, templates, guidelines, and rollout plans
- Establish and maintain standards for documenting market problems, collecting customer and market insights, managing PLM-to-purchase-order data, updating the roadmap, receiving and triaging requests, setting priorities, and managing cross-functional handoffs
- Configure and improve SharePoint, Confluence, Azure DevOps, CRM, Wrike, Microsoft 365, Power Automate, dashboards, and AI-enabled workflows
- Create templates, checklists, examples, how-to guides, playbooks, and self-service guidance
- Establish information structures and reference sources for product assets, market and product knowledge, roadmaps, personas, Jobs-to-be-Done, capabilities, and documentation
- Collaborate with Product, Product Marketing, R&D, Sales/Commercial, and Operations teams to test workflows, identify friction points, and refine implementation
- Drive adoption through onboarding, office hours, training, examples, release notes, and targeted communications
- Ensure compliance with expectations for information handling, access, quality, traceability, and human accountability
- Measure adoption and process health, and improve practices based on evidence
Requirements
What you’ll need- Experience in Product Operations, Business Operations, Program Management, Business Analysis, Process Improvement, or a similar implementation-focused role
- A proven record of translating an agreed operating model into practical workflows, tools, templates, and measurable improvements
- Hands-on experience with workflow and knowledge-management platforms such as Azure DevOps, SharePoint, Confluence, Wrike, Microsoft Dynamics, Power Automate, or comparable tools
- Strong process-mapping and requirements-analysis skills
- Ability to identify stakeholders, inputs, decisions, handoffs, exceptions, controls, outputs, and metrics
- Comfortable configuring tools, implementing lightweight automations, structuring data, and creating dashboards or reports
- Clear written communication skills and the ability to produce concise standards, instructions, examples, and training materials
- Practical change-management skills, including piloting, onboarding, feedback collection, adoption support, and iterative improvement
- Ability to work cross-functionally, manage a backlog, and drive work forward without relying on formal authority
- Fluent in French and English, both verbal and written
- Assets: experience with B2B software, SaaS, platforms, or technology; AI-enabled operations; product management methodologies; taxonomy, information architecture, knowledge management, or structured content governance
Benefits
Comp & perks- Attractive compensation package
- Training tuition reimbursement program
- Work-life balance through a flexible work schedule
- Subsidized meals at our amazing Bistro (Les Cordons Bleus)
- Free, unlimited coffee and fruit
- Free private parking for all employees
- On-site fitness facility with a personal trainer, along with multiple health and wellness workshops
