FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing customer accounts and supporting sales operations. Proficient in CRM software and Microsoft Office Suite, with excellent communication and customer service abilities in both English and French.
Highest-signal resume keywords
Customer Relationship Management SoftwareMicrosoft Office SuiteFluency in French and EnglishSales Administration SupportOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Relationship ManagementSales DocumentationPricing Exception TrackingData ManagementAdministrative Support
Soft Skills
Excellent Communication SkillsCustomer Service SkillsTeam CollaborationAttention to DetailAbility to Manage Priorities
Tools & Technologies
MS Dynamics CRMSalesforceMS Dynamics GPMS Dynamics F&OPower BI
Certifications & Qualifications
College Diploma in Office Technology
Industry Keywords
Sales Department ExperienceSoftware Industry KnowledgeTechnology Company Experience
About the role
Key responsibilities & impact- Maintain customer accounts in the CRM and ensure customer information is accurate
- Regularly update CRM sections
- Update and track pricing exceptions on quotations in accordance with the non-standard pricing process
- Create and maintain customer lists and other sales documents
- Respond to customer inquiries regarding their accounts
- Provide administrative support to Sales Directors and the Sales Management team
- Participate in the annual evaluation of the partner program
- Support and collaborate with Inside Sales, Customer Service, and IT Support teams
- Work on special projects as needed by the Sales team
- Report to the Sales Administration Manager
Requirements
What you’ll need- College diploma in Office Technology or a related field, or an equivalent combination of relevant education and experience
- Three (3) to five (5) years of relevant experience in a sales department or similar position
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
- Versatility, attention to detail, strong organizational skills, initiative, and team spirit
- Strong ability to manage priorities
- Willingness to learn new tools and data systems
- Fluency in French and English, both spoken and written
- Spanish is an asset
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
- Good knowledge of customer relationship management software (MS Dynamics CRM/Salesforce)
- Knowledge of accounting software (MS Dynamics GP/F&O) is an asset
- Knowledge of Power BI is an asset
- Experience in the software industry or at a technology company
Benefits
Comp & perks- Attractive compensation package
- Tuition reimbursement program
- Work-life balance supported by a flexible work schedule
- Subsidized meals at our incredible Bistro (Les Cordons Bleus)
- Free, unlimited coffee and fruit
- Free private parking for all employees
- On-site fitness facility with a personal trainer, along with multiple health and wellness workshops