Technical Trainer

Genetec

. Provide technical training for Genetec customers, partners, and internal teams, primarily from the Singapore office .

Posted 9/17/2026full-timeSingapore • SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering technical training for Genetec products, with a strong focus on collaboration and effective communication across diverse audiences. Maintains in-depth knowledge of physical security and software industry standards while continuously improving training resources.

Highest-signal resume keywords

Technical Training DevelopmentGenetec Product KnowledgeNetworking PrinciplesPC Configuration and TroubleshootingProfessional English Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Training DevelopmentNetworking PrinciplesIP Protocol KnowledgePC ConfigurationTroubleshootingDatabase ConceptsClient-Server EnvironmentsGenetec Product ExperienceWindows Operating SystemsDegree in Computer Science

Soft Skills

CollaborationEffective CommunicationTeam Culture ContributionRespect and SupportInclusion

Industry Keywords

Physical SecuritySoftware IndustryAPAC Region TravelTraining ResourcesDocumentation Practices

About the role

Key responsibilities & impact

Provide technical training for Genetec customers, partners, and internal teams, primarily from the Singapore office
Develop training presentations, manuals, and course outlines
Update existing training resources as Genetec’s product line evolves
Continuously improve documentation practices
Maintain current, in-depth knowledge of Genetec’s product line
Collaborate closely with internal teams to continuously develop training resources and ensure smooth processes
Contribute to a positive, complementary team culture through respect, support, and inclusion among colleagues

Requirements

What you’ll need

Ability to collaborate and foster communication internally and externally
Ability to effectively communicate with a variety of audiences
Professional working level of English and local language
Willingness to travel within the APAC region and occasionally internationally, up to 50% of the time
Degree in Computer Science, Engineering, or equivalent experience
Experience within the Physical Security and/or Software industry
Knowledge of Windows operating systems
Knowledge of networking principles and IP protocol
Experience with networking and database concepts and client-server environments
Experience with PC configuration and troubleshooting
Experience with Genetec products (asset)
Knowledge of additional Asian languages (asset)

Benefits

Comp & perks

Training and support to help employees reach their full potential within the role
Training and professional development
Welcoming, diverse, inclusive, and respectful work environment
Equal opportunity employment
Internal initiatives supporting employee inclusion and belonging