Global Relationship Manager

Genpact

. Develop and strengthen relationships with sales organizations and create go-to-market strategies for business growth .

Posted 10/20/2026full-timeCanadaMid-LevelSenior💰 CA$85,000 - CA$145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing go-to-market strategies, optimizing operational processes, and enhancing client relationships to drive revenue growth. Proficient in financial analysis and automation technologies to support strategic decision-making and improve client value.

Highest-signal resume keywords

Go-To-Market Strategy DevelopmentFinancial Analysis ReportingCustomer Relationship Management (CRM)Automation TechnologyProject Prioritization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisSales ForecastingBusiness ConsultingDigital Business StrategyData Strategy Development

Soft Skills

CollaborationProblem-SolvingClient Relationship Management

Tools & Technologies

SAP OverviewDevOps

Certifications & Qualifications

ITIL Foundation Certificate in IT Service Management

Industry Keywords

Deduction ManagementOperational ExcellenceProcess ImprovementMarket ResearchValue Proposition

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Develop and strengthen relationships with sales organizations and create go-to-market strategies for business growth
Design commercial models that enhance Genpact's value proposition and drive revenue growth
Build and implement data strategies for promotional planning and execution
Collaborate with Sales and Operations senior leadership to generate momentum for new deals and support conversion and delivery
Resolve cross-functional client issues
Develop growth strategies balancing financial success and client satisfaction
Ensure operational excellence through governance, project prioritization, and resource optimization
Research new markets and customer needs within the Deduction Management space
Identify process improvements to optimize workflows, reduce costs, and increase client value
Translate strategic vision into actionable plans
Build and manage collateral for customer meetings with cross-functional teams
Identify automation and process improvement opportunities
Promote Genpact's products and services in alignment with client business needs
Develop and present business case studies demonstrating Genpact's value-sharing approach

Requirements

What you’ll need

Bachelor's degree in Commerce, Economics, or Finance, or Master's degree in Business Administration or Business Analytics
ITIL Foundation Certificate in IT Service Management (Axelos)
Proficiency in English at C2 level
Skills in Automation Technology, Business Consulting, Customer Relationship Management (CRM), DevOps, Digital Business Strategy, Financial Analysis Reporting, Global Business Strategies, Sales, Sales Forecasting, and SAP Overview

Benefits

Comp & perks

Hands-on experience, mentorship, and world-class learning opportunities
AI-powered transformation and innovation opportunities
Values-driven culture focused on integrity, inclusion, customer focus, and innovation