Global Relationship Manager

Genpact

. Develop and strengthen relationships with sales organizations and create go-to-market strategies for business growth .

Posted 10/5/2026full-timeConnecticut • United StatesMid-LevelSenior💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing go-to-market strategies, enhancing value propositions, and driving revenue growth through effective relationship management and operational excellence. Proficient in translating strategic vision into actionable plans while ensuring client satisfaction and financial success.

Highest-signal resume keywords

Go-To-Market Strategy DevelopmentRelationship Management ExpertiseFinancial Analysis/ReportingAutomation Technology SkillsITIL Foundation Certificate

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business ConsultingSales ForecastingDigital Business StrategyGlobal Business StrategiesPromotional PlanningProcess ImprovementWorkflow OptimizationCost ReductionClient-Value ImprovementData Strategy Implementation

Soft Skills

CollaborationProblem SolvingClient Needs ResponseCross-Functional Issue ResolutionCommunication

Tools & Technologies

Customer Relationship Management (CRM)SAP OverviewDevOps

Certifications & Qualifications

ITIL Foundation Certificate in IT Service Management

Industry Keywords

Deduction ManagementOperational ExcellenceGovernanceResource OptimizationMarket Research

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Develop and strengthen relationships with sales organizations and create go-to-market strategies for business growth
Design commercial models that enhance Genpact’s value proposition and drive revenue growth
Build and implement data strategies for promotional planning and execution
Collaborate with Sales and Operations senior leadership to generate momentum for new deals and ensure successful conversion and delivery
Resolve cross-functional client issues and respond to client needs
Develop growth strategies balancing financial success and client satisfaction
Ensure operational excellence through governance, project prioritization, and resource optimization
Research new markets and customer needs within the Deduction Management space
Identify process improvements, automation opportunities, workflow optimizations, cost reductions, and client-value improvements
Translate strategic vision into actionable plans
Build and manage customer-meeting collateral with Sales, Operations, Value Share, Transformation, and Digital teams
Promote Genpact products and services in alignment with client business needs
Develop and present business case studies demonstrating Genpact’s value-sharing approach

Requirements

What you’ll need

Bachelor’s degree in Commerce, Economics, or Finance, or Master’s degree in Business Administration or Business Analytics
ITIL Foundation Certificate in IT Service Management (Axelos)
English proficiency at C2 level (required)
Skills in automation technology, business consulting, customer relationship management (CRM), DevOps, digital business strategy, financial analysis/reporting, global business strategies, sales, sales forecasting, and SAP overview
Relationship management expertise
Ability to work variable shifts in the United States of America

Benefits

Comp & perks

Hands-on experience, mentorship, and world-class learning opportunities
AI-powered transformation and innovation-focused work
Values-driven culture emphasizing courage, curiosity, incisiveness, integrity, and inclusion
Equal opportunity workplace