FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in digital marketing and social media, with a strong focus on driving revenue growth and providing exceptional customer support. Proficient in managing advertiser relationships and utilizing CRM systems to enhance customer experience.
Highest-signal resume keywords
Digital Marketing CertificationCustomer Relationship ManagementSocial Media MarketingBusiness DevelopmentSales Performance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Ad SalesSales ForecastingContract ManagementCampaign ManagementCustomer Experience
Soft Skills
Exceptional Customer SupportConsultative CommunicationProblem Solving
Tools & Technologies
CRM SystemsSocial Media Monitoring
Certifications & Qualifications
Sales or Marketing CertificationsDigital Marketing Certification
Industry Keywords
B2B SalesB2C SalesECommerceOnline Advertising SalesSmall and Medium-Sized Businesses
About the role
Key responsibilities & impact- Support innovative, scalable sales programs across diverse advertiser customers
- Drive revenue and product adoption across the SMB long tail
- Provide services addressing advertiser needs and identify opportunities to scale projects and drive ROI
- Remain knowledgeable about leading social media products and community standards
- Provide support through online chat, email, instant messaging, and phone calls
- Collect advertiser requirements and provide guidance on best practices
- Apply technology and product knowledge to address advertisers’ business needs
- Act as a point of contact providing consultative support for agency and advertiser accounts
- Drive advertiser communications and resolve technical issues to achieve high customer satisfaction
- Educate advertisers on product usage and troubleshoot complex cases
- Complete required tasks within agreed turnaround times and quality standards
- Complete and pass client-provided training
Requirements
What you’ll need- Experience or a relevant industry certification in digital marketing, eCommerce, B2B/B2C sales, digital ad sales, or a related field
- Comfortable over the phone and navigating CRM systems
- Ability to provide exceptional customer support
- Strong understanding of social media
- Spanish required at Advanced - C1 proficiency
- Must complete and pass all required training provided by the client
- Preferred: experience working with social media monitoring
- Preferred: strong IT knowledge
- Preferred: college degree or equivalent diploma, or studying towards one
- Preferred: experience working with small and medium-sized businesses
- Preferred: demonstrated success driving revenue growth and exceeding sales targets
- Preferred: understanding of social media marketing, online advertising sales, campaign management, and customer service
- Preferred: sales or marketing certifications in digital marketing or social media marketing
- Listed qualifications include bachelor's degrees in Commerce, Economics, or Finance, and master's degrees in Business Administration or Business Analytics
- Required skills include Business Development, Commercial Sales, Contract Management, Customer Experience, Customer Relationship Management, Customer Service, Sales Forecasting, Sales Performance Management, and Sales Support
Benefits
Comp & perks- Hands-on experience, mentorship, and continuous learning opportunities
- World-class learning opportunities
- Dynamic work environment valuing respect, integrity, customer focus, and innovation
- Equal opportunity employment