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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Claims Management and Quality Assurance, with a strong focus on Property & Casualty Insurance and effective communication with contractors and clients. Proficient in managing claims portfolios and ensuring compliance with regulatory standards.
Highest-signal resume keywords
Claims ManagementQuality Assurance (QA)Property & Casualty InsuranceRegulatory Affair ManagementEnglish Language Proficiency - Advanced (C1)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementQuality Assurance (QA)Regulatory Affair ManagementReinsuranceContractor Performance Evaluation
Soft Skills
CommunicationInterpersonal SkillsProblem-Solving
Tools & Technologies
Tracking Systems
Certifications & Qualifications
Associate in Claims (AIC)Certified Fraud Examiner (CFE)Certified Insurance Counselor (CIC)Chartered Property Casualty Underwriter (CPCU)
Industry Keywords
InsuranceProperty & Casualty InsuranceClaims ProcessingContractor ManagementClient Adjuster Interaction
About the role
Key responsibilities & impact- Manage a portfolio of active claims and contractors assigned to those claims
- Monitor assignment aging, statuses, and work product
- Follow up daily on open items and communications
- Perform quality estimate reviews of contractor estimates according to client guidelines
- Communicate with contractors regarding clarifications and required changes
- Interact with client adjusters and insureds to provide process and technical support
- Record journal or diary notes relating to claim results
- Use tracking systems to manage activity
- Assist with periodic special projects
- Interact with the Claim Manager regarding activity, questions, training, and position needs
- Provide input regarding contractor performance
Requirements
What you’ll need- Bachelor’s degree in Actuarial Science, Economics, Finance, Risk Management and Insurance, or Master’s degree in Statistics
- English language proficiency at Advanced - C1 level
- Required skills: Claims Management, Insurance, Property & Casualty Insurance, Quality Assurance (QA), Regulatory Affair Management, Reinsurance
- Listed certifications: Associate in Claims (AIC), Certified Fraud Examiner (CFE), Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU)
Benefits
Comp & perks- Hands-on experience, mentorship, and world-class learning opportunities
- AI-powered transformation and innovation-focused work
- Values-driven culture founded on integrity and inclusion
- Equal opportunity employment