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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert-level troubleshooting and repair skills for mechanical and electrical systems, with strong knowledge of major generator brands and compliance with NFPA and OSHA standards. Capable of managing service calls, coordinating with teams, and maintaining accurate service records in field conditions.
Highest-signal resume keywords
Generator Service And RepairExpert-Level Troubleshooting SkillsStrong Knowledge Of NFPA 110 And NFPA 70EDiagnostic Tools ProficiencyEGSA Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Advanced DiagnosticsElectrical TroubleshootingEngine Performance RepairControl System Fault ResolutionLoad Bank TestingWiring Diagram InterpretationTechnical Manual ApplicationMechanical System RepairElectrical System RepairService Record Maintenance
Soft Skills
Team CoordinationCustomer SupportIndependent WorkEmergency Response ParticipationCommunication Skills
Tools & Technologies
MultimetersDiagnostic ToolsLoad BanksRemote Monitoring SystemsSoftware Interfaces
Certifications & Qualifications
EGSA CertificationTrade School Certification
Industry Keywords
Commercial GeneratorsIndustrial GeneratorsGenerator BrandsCumminsKohlerGeneracCATMTUOSHA StandardsField Service
About the role
Key responsibilities & impact- Perform advanced diagnostics and repairs on commercial and industrial generators and associated systems
- Troubleshoot and service complex electrical issues, engine performance problems, and control system faults
- Conduct full system testing, including load bank testing, frequency/voltage checks, and ATS operation validation
- Interpret and apply wiring diagrams, schematics, and technical manuals
- Lead or support large-scale emergency service response efforts
- Maintain complete and accurate service records, parts usage, and technical reports
- Provide support and guidance to Gen Tech 1 and 2 technicians
- Coordinate with project managers, clients, and vendors to ensure successful completion of work
- Promote and enforce GenServe’s safety practices and protocols at job sites
- Participate in on-call rotation and emergency response duties
- Resolve equipment issues on-site
- Coordinate with dispatch to schedule multi-day service jobs
- Manage rental equipment for complex repairs, ensuring timely availability and efficient resource allocation
- Support customers as part of GenServe’s field service team
Requirements
What you’ll need- High school diploma or GED required
- Trade school or technical certification strongly preferred
- Must live and work within the greater Rochester, NY area
- Minimum of 5 years’ direct experience in generator service and repair or related field
- Strong knowledge of major generator brands, including Cummins, Kohler, Generac, CAT, and MTU
- Proficiency with diagnostic tools, multimeters, software interfaces, and load banks
- Valid driver’s license with a clean driving record
- Strong knowledge of NFPA 110, NFPA 70E, and OSHA standards
- Physically able to lift 50+ lbs and work in field/outdoor conditions
- Ability to travel to customer sites and work in varying field conditions
- Must perform all duties and responsibilities of a Gen Tech 2
- Expert-level troubleshooting and repair skills for mechanical and electrical systems
- EGSA Certification (Apprentice)
- Familiarity with remote monitoring systems and network communications
- Ability to work independently and manage multiple service calls or projects
- Ability to participate in rotating on-call schedules, including evenings, weekends, and holidays
Benefits
Comp & perks- Competitive compensation and benefits
- Company vehicle provided (with fuel card)
- Take-home vehicle
- Paid OEM and technical training programs
- Supportive leadership and long-term career growth opportunities
- Supportive, team-oriented work culture
- Technician Appreciation Days
- Continued OEM training and leadership development programs for high performers