Credit Administration Officer – Fixed Term

Genuine Parts Company

. Manage incoming Credit Department emails, including actioning and distribution .

Posted 11/12/2026full-timeRowville • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities, with a focus on resolving queries and complaints effectively. Proficient in managing administrative tasks and utilizing Excel for data handling and reporting.

Highest-signal resume keywords

Customer Service ExperienceExcellent Verbal Communication SkillsExcellent Written Communication SkillsIntermediate Excel SkillsAdministrative Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Intermediate Mathematical SkillsIntermediate Literacy SkillsInvoice ProcessingBanking AllocationsJournal Processing

Soft Skills

Problem-SolvingRelationship BuildingFriendly Customer Interaction

Industry Keywords

Credit DepartmentPurchase Order DiscrepanciesCustomer ComplaintsIndustrial CustomersMining Customers

About the role

Key responsibilities & impact

Manage incoming Credit Department emails, including actioning and distribution
Provide copies of invoices and statements for Credit Officers
Upload invoices into online portals for large Industrial and Mining customers
Liaise with stores to resolve Purchase Order and pricing discrepancies
Provide administrative support to the team
Assist with banking and payment allocations
Make and receive calls from customers and the store network
Handle customer complaints and resolve queries
Process journals to resolve banking and receipting issues
Provide genuine, friendly, prompt customer service

Requirements

What you’ll need

Customer service experience
Availability for the 6-month fixed-term opportunity, with potential to extend
Full-time availability
Demonstrated ability to provide exceptional customer service and develop strong professional relationships
Excellent verbal and written communication skills
Intermediate mathematical and literacy skills
Intermediate computer skills
Confidence with Excel

Benefits

Comp & perks

Staff discounts across the GPC Asia Pacific group of Companies
Private health insurance discounts
Employee assistance program
A highly safety conscious work environment
Support for working parents, including a parental leave top-up allowance
Paid volunteer leave allowing you to give back to your chosen charity/community organisation
Flexible start and finish times between 7am–5pm