FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Representative, Co-op/Part-time
Genuine Parts Company. Accurately fulfill customer orders and manage incoming customer calls .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by accurately fulfilling orders, managing customer inquiries, and building relationships to drive repeat business. Proficient in order entry, pricing negotiation, and inventory management while ensuring customer satisfaction.
Highest-signal resume keywords
Customer Order FulfillmentPricing NegotiationInventory ManagementCustomer Relationship BuildingCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryProduct KnowledgeCost-Effective ShippingProcess ImprovementCustomer Returns Handling
Soft Skills
ReliabilityOrganizationAttention to DetailMultitaskingTime Management
Tools & Technologies
Business SystemsEmail CommunicationInternet Product Searching
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer SatisfactionSalesInventory LevelsBackorder Management
About the role
Key responsibilities & impact- Accurately fulfill customer orders and manage incoming customer calls
- Respond to basic customer inquiries regarding products
- Provide quotes and handle order entry
- Place customer orders via telephone, fax, email, electronic methods, or walk-in counter sales
- Negotiate sale and purchase prices within defined parameters
- Adjust non-contract customer pricing based on competition while maximizing profit
- Build customer relationships to drive repeat business
- Drive process improvements
- Order items to maintain appropriate customer inventory levels
- Place orders without approval up to $5,000 per line and $10,000 per purchase order
- Source products from branch, distribution center, or supplier inventory
- Determine cost-effective shipping methods
- Partner with Account Representatives to ensure customer satisfaction
- Expedite backorders
- Pull inventory and prepare orders for shipment
- Handle customer returns
- Perform other assigned duties
Requirements
What you’ll need- High school diploma or GED and zero (0) to three (3) years of related experience, or an equivalent combination
- Reliability, organization, and attention to detail
- Strong written, verbal, and listening communication skills
- Ability to multitask and time management skills
- Moderate computer skills, including information processing, internal and external email communication, business systems, and internet product searching
- Excellent driving record preferred
- Product knowledge preferred
Benefits
Comp & perks- Healthcare coverage options
- 401(k)
- Tuition reimbursement
- Vacation pay
- Sick pay
- Holiday pay