Outside Sales Representative

Genuine Parts Company

. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits .

Posted 11/11/2026full-timeCincinnati • Ohio • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to drive sales growth through effective communication and relationship management. Capable of leading teams and developing talent while maintaining accountability and customer satisfaction.

Highest-signal resume keywords

Customer-Focused Role ExperienceBasic Selling SkillsQuota-Driven Environment PerformanceTeam Leadership and DevelopmentAutomotive Industry Background

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Call PreparationCustomer Meeting ManagementClosing SalesAccount MaintenanceEducational Seminar Conducting

Soft Skills

Clear CommunicationActive ListeningMotivational LeadershipProblem SolvingProactive Engagement

Tools & Technologies

NAPA eSales Programs

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Retail Store ExperienceAutomotive IndustryCustomer SatisfactionSales GrowthCustomer Needs Alignment

About the role

Key responsibilities & impact

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
Promote the full line of NAPA products and programs to wholesale customers
Work with the local Store Manager to develop plans to increase sales
Proactively initiate, contact, manage, and develop local leads
Identify customer needs and align solutions with NAPA offerings
Work with manufacturers' representatives to improve program offerings and grow customer knowledge
Engage customers and maintain connections through NAPA's eSales programs
Conduct educational seminars, clinics, and presentations on NAPA product lines and services
Maintain customer satisfaction and provide strong customer service
Solve customer problems, complaints, and questions in person or by telephone
Set expectations, meet commitments, track results, and manage accountability
Motivate and inspire others through clear and proactive communication
Drive customer success by focusing on outcomes and customer-centered decisions
Make balanced, strategic, forward-thinking decisions
Develop high-performing teams through inclusive leadership, talent development, feedback, and trust-building

Requirements

What you’ll need

Prior experience in a retail store or outside sales
2+ years of experience in a customer-focused role
Ability to perform in a quota-driven environment
Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and account maintenance
Capability to present information in group meetings
Valid driver's license with no more than 2 moving violations in the last 4 years
Ability to communicate clearly and listen attentively
Ability to bend to floor-level shelves and reach upper shelves up to eight feet using a stool or ladder when necessary
Ability to stand and walk for an entire work shift
Ability to lift up to 60 lbs of merchandise
Ability to inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people
Bachelor's Degree preferred
Background in the Automotive Industry preferred

Benefits

Comp & perks

Hybrid work arrangement
Opportunity to earn sales-driven results in a quota-driven environment
Access to NAPA products, programs, and eSales programs
Educational seminars, clinics, and presentations related to NAPA product lines and services
Talent Community and job alert opportunities