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Outside Sales Representative
Genuine Parts Company. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen and customer service skills, with a focus on driving growth and maintaining customer satisfaction. Proficient in presenting information effectively and managing customer relationships in a retail environment.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service SkillsSales Call PreparationQuota Driven PerformanceValid Driver License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Selling SkillsAccount MaintenanceCustomer Needs IdentificationSales Closing TechniquesEducational Seminar Conducting
Soft Skills
Clear Speaking SkillsAttentive Listening Skills
Tools & Technologies
NAPA eSales Programs
Industry Keywords
NAPA ProductsWholesale CustomersCustomer SatisfactionSales GrowthLocal Leads Development
About the role
Key responsibilities & impact- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
- Promote the entire line of NAPA products and programs to wholesale customers
- Work with the local Store Manager to develop plans to increase sales
- Proactively initiate, contact, manage, and develop local leads
- Identify customer needs and align solutions with NAPA offerings
- Work with manufacturer's representatives to improve program offerings and customer knowledge
- Engage customers through NAPA's eSales programs
- Conduct educational seminars, clinics, and presentations on NAPA product lines and services
- Maintain customer satisfaction and provide customer service by solving customer problems, complaints, and questions in person or by telephone
- Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people
- Set expectations, meet commitments, track results, and manage accountability
Requirements
What you’ll need- Prior experience in a Retail store or outside sales
- 2+ years of experience in a customer focused role and ability to perform in a quota driven environment
- Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and account maintenance
- Capability to present information in group meetings
- Valid driver license with no more than 2 moving violations in the last 4 years
- Ability to bend to floor-level shelves and reach upper shelves up to eight feet using a stool or ladder when necessary
- Stamina to stand and walk for an entire work shift
- Ability to lift up to 60 lbs of merchandise
- Clear speaking and attentive listening skills