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Outside Sales Representative
Genuine Parts Company. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen and customer engagement skills, with a focus on driving growth in retail environments. Proficient in presenting product information and maintaining customer satisfaction while managing sales quotas.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service SkillsQuota Driven PerformanceBasic Selling SkillsAutomotive Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Call PreparationCustomer Meeting ManagementClosing SalesAccount MaintenanceProduct Presentation
Soft Skills
Clear Speaking SkillsAttentive Listening SkillsProblem SolvingCommitment Management
Tools & Technologies
ESales Programs
Certifications & Qualifications
Valid Driver License
Industry Keywords
NAPA ProductsWholesale CustomersCustomer SatisfactionEducational SeminarsAutomotive Industry
About the role
Key responsibilities & impact- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
- Promote the entire line of NAPA products and programs to Wholesale Customers
- Work with the local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop local leads
- Identify customer needs and align solutions with NAPA's offerings
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines
- Engage customers and keep them connected through NAPA's eSales programs
- Perform educational seminars, clinics, and presentations on NAPA product lines and services
- Maintain customer satisfaction and provide customer service, including solving customer problems, complaints, and questions in person or by telephone
- Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people
Requirements
What you’ll need- Prior experience in a Retail store or outside sales
- 2+ years of experience in a customer focused role
- Ability to perform in a quota driven environment
- Basic selling skills, including preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance
- Capability to present information in group meetings
- Valid driver license with no more than 2 moving violations in the last 4 years required
- Preferred: Bachelor's Degree
- Preferred: Background in the Automotive Industry
- Ability to bend to floor-level shelves and reach upper shelves (eight feet) using a stool or ladder when necessary
- Stamina to stand and walk for an entire work shift
- Ability to lift up to 60 lbs of merchandise
- Clear speaking and attentive listening skills
- Ability to set expectations, meet commitments, track results, and manage accountability
Benefits
Comp & perks- Comprehensive medical, dental, and vision plans
- 401(k) with company match
- Vacation, personal days, holidays, sick days, and paternal leave
- Employee stock purchase plan
- Tuition reimbursement
- Professional development opportunities
- Wellness programs