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Outside Sales Representative
Genuine Parts Company. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to drive sales growth through effective communication and problem-solving. Proficient in managing customer relationships and presenting product information to diverse audiences.
Highest-signal resume keywords
Customer-Focused Role ExperienceQuota-Driven Sales PerformanceBasic Selling SkillsClear Speaking SkillsAutomotive Industry Background
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Call PreparationCustomer Meeting ManagementClosing SalesAccount MaintenanceProduct Presentation
Soft Skills
Attentive ListeningProblem SolvingCustomer Satisfaction ManagementExpectation SettingAccountability Management
Tools & Technologies
NAPA eSales Programs
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Retail SalesAutomotive PartsCustomer EngagementSales GrowthEducational Seminars
About the role
Key responsibilities & impact- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
- Promote the full line of NAPA products and programs to wholesale customers
- Work with the local Store Manager to develop plans to increase sales
- Proactively initiate, contact, manage, and develop local leads
- Identify customer needs and align solutions with NAPA offerings
- Work with manufacturer's representatives to improve program offerings and customer knowledge
- Engage customers through NAPA's eSales programs
- Conduct educational seminars, clinics, and presentations on NAPA product lines and services
- Maintain customer satisfaction and provide strong customer service
- Solve customer problems, complaints, and questions in person or by telephone
- Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people
Requirements
What you’ll need- Prior experience in a retail store or outside sales
- 2+ years of experience in a customer-focused role
- Ability to perform in a quota-driven environment
- Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and account maintenance
- Capability to present information in group meetings
- Valid driver's license with no more than 2 moving violations in the last 4 years
- Ability to bend to floor-level shelves and reach upper shelves up to eight feet using a stool or ladder when necessary
- Stamina to stand and walk for the entire work shift
- Ability to lift up to 60 lbs of merchandise
- Clear speaking and attentive listening skills
- Ability to set expectations, meet commitments, track results, and manage accountability
- Bachelor's Degree preferred
- Background in the automotive industry preferred
Benefits
Comp & perks- Not specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score