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Genuine Parts Company

Retail Assistant

Genuine Parts Company

. Ensure each customer has a great in-store experience .

Posted 11/4/2026part-timeNapier • New ZealandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong customer service orientation with the ability to enhance in-store experiences, effectively communicate with diverse customers, and contribute to a positive team culture. Proficient in sales processes, merchandising standards, and maintaining safety protocols.

Highest-signal resume keywords
Customer ServiceRetail ExperienceSales ProcessingCommunication SkillsTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ProcessingMerchandising StandardsStock ManagementUpselling Techniques
Soft Skills
Customer-FocusedStrong CommunicationTeam-FocusedPositive AttitudeSafety Awareness
Industry Keywords
RetailAutomotive InterestIn-Store Experience

About the role

Key responsibilities & impact
  • Ensure each customer has a great in-store experience
  • Provide guidance around products and help customers find what they need
  • Upsell products where possible
  • Process sales at the till
  • Provide genuine customer service
  • Contribute to positive sales performance
  • Maintain exceptional showroom presentation and merchandising standards
  • Process stock, including receiving, dispatching and storing
  • Contribute to a positive team culture
  • Prioritize the safety of self, teammates and customers

Requirements

What you’ll need
  • Customer-focused and passionate about customer service
  • Ideally previous retail and/or customer service experience
  • Interest in automotive is a plus
  • Confident working in a retail/sales environment
  • Ability to deal with a variety of customers
  • Strong communication skills
  • Excellent phone manner
  • Team-focused and 'can do' attitude
  • Ability to lift, bend and climb
  • Safety focus

Benefits

Comp & perks
  • Friendly & fun team
  • Great staff discounts
  • Attractive team member pricing across all GPC AP businesses
  • Opportunity to learn & develop
  • Inclusive team environment
  • Opportunity to join a progressive global company
  • Full training on the products sold