Executive Director, Student Financial Aid and Student Services

Georgetown University Center on Education and the Workforce

. Provide strategic leadership, administration, and oversight for the college’s financial aid and scholarship programs .

Posted 9/24/2026full-timeWashington, D.C. • Washington • United StatesLead💰 $135,188 - $264,292 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive leadership in financial aid administration, ensuring compliance with federal and state regulations while advancing student success and access. Proven ability to develop strategic initiatives and foster a high-performing team culture focused on service excellence.

Highest-signal resume keywords

Financial Aid AdministrationStrategic PlanningTeam LeadershipCompliance KnowledgeFinancial Aid Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Aid RegulationsBudgetingPolicy DevelopmentAnalytical SkillsProblem-Solving Skills

Soft Skills

Interpersonal SkillsCommunication SkillsRelationship-Building Skills

Tools & Technologies

BannerMicrosoft SuiteWorkday

Industry Keywords

Enrollment ManagementStudent SuccessService ExcellenceFiscal ResponsibilityProfessional Financial Aid Organizations

About the role

Key responsibilities & impact

Provide strategic leadership, administration, and oversight for the college’s financial aid and scholarship programs
Ensure compliance with all federal, state, and institutional regulations
Advance institutional enrollment, retention, and student success goals
Serve as the primary internal and external liaison for the Office of Student Financial Aid
Provide expert guidance on policy and compliance matters
Develop strategies that enhance student access, affordability, and overall financial well-being
Lead a high-performing financial aid team
Foster professional growth and implement robust training
Cultivate a culture of service excellence, integrity, and fiscal responsibility
Collaborate with senior university leadership, enrollment management, finance and administration, student affairs, development and alumni relations, academic leaders, and IT systems support
Coordinate with federal and state agencies, professional associations, community partners, lenders, scholarship foundations, auditors, and compliance review teams

Requirements

What you’ll need

Bachelor’s degree in a related field
12+ years of relevant experience
Minimum of 7–10 years of progressive leadership experience in financial aid administration
Comprehensive knowledge of federal and state financial aid regulations, compliance requirements, and reporting standards
Minimum 10 years experience leading and managing a team in a leadership role
Demonstrated success in strategic planning, policy development, and staff leadership
Strong analytical, budgetary, and problem-solving skills
Exceptional interpersonal, communication, and relationship-building skills
Experience with financial aid leveraging strategies and enrollment management initiatives
Proficiency with financial aid management systems (e.g., Banner, Microsoft Suite, Workday) and related software applications
Active participation in professional financial aid organizations

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Retirement savings
Tuition assistance
Work-life balance benefits
Employee discounts
Voluntary insurance options
Professional development opportunities
Community involvement opportunities