Program Coordinator – Parent Student Services Advisor, Summer and Special Programs

Georgetown University Center on Education and the Workforce

. Manage a portfolio of summer and special programs from design and development through implementation .

Posted 10/22/2026full-timeWashington, D.C. • Washington • United StatesMid-LevelSenior💰 $24 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in academic program management, ensuring high-quality delivery of educational experiences while effectively liaising with students, families, and various departments. Proficient in operational efficiency and maintaining service standards in a fast-paced environment.

Highest-signal resume keywords

Academic Program ManagementCustomer Service ExperienceAttention To DetailOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DesignProgram ImplementationOperational EfficiencyInquiry Support

Soft Skills

AdaptabilityCollaboration

Tools & Technologies

Google WorkspaceMS Suite

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

AdmissionsStudent LifeCampus ServicesAcademic Experiences

About the role

Key responsibilities & impact

Manage a portfolio of summer and special programs from design and development through implementation
Serve as the primary liaison for students and families applying to programs
Provide frontline support for inquiries related to admissions, academics, student life, and campus services
Oversee program operations and ensure delivery of high-quality academic experiences
Collaborate with Admissions, Marketing, Registrar, Student Affairs, and Finance teams
Liaise with students, families, vendors, and partner schools
Support operational efficiency and maintain Georgetown’s standards of service
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree and up to 1 year experience working in academic program management required, 2 years preferred, or equivalent combination of education and relevant work experience
Prior experience working in Customer Service is preferred
Strong attention to detail and organizational skills
Excellent oral and written communication skills
Ability to work effectively in a fast-paced environment and adapt to changing priorities
Proficiency in Google Workspace and MS Suite

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Retirement savings
Tuition assistance
Work-life balance benefits
Employee discounts
Voluntary insurance options
Professional development opportunities
Community involvement opportunities