Client Success Manager

Georgia General Assembly

. Support Senior Client Success teams in managing Fortune 100 client relationships and account expansion strategies .

Posted 10/22/2026full-timeRemote • United States, Canada, United Kingdom, Australia, SingaporeJuniorMid-Level💰 $80,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and account expansion strategies, with a strong focus on delivering high-quality training programs and tracking program success through metrics. Proficient in creating reports that analyze both qualitative and quantitative data to support client engagement.

Highest-signal resume keywords

Client Relationship ManagementProgram Delivery StrategiesData Analysis and ReportingProject ManagementStakeholder Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Excel ProficiencyGoogle Suite ProficiencyProgram DeliveryTraining CoordinationMetrics Tracking

Soft Skills

Polished CommunicationStrong Work Ethic

Industry Keywords

Client SuccessAccount ExpansionConsultingCustomer ServiceCross-Functional Teamwork

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Support Senior Client Success teams in managing Fortune 100 client relationships and account expansion strategies
Execute engagement and delivery strategies for online and in-person training programs
Document direct costs associated with program delivery
Own internal and client-facing meeting summaries, including key decisions and action items
Track day-to-day program success through learning and sentiment metrics
Collaborate with internal teams to ensure high-quality corporate program delivery
Create and present delivery reports containing qualitative and quantitative data
Support delivery of General Assembly's largest client programs and help grow critical accounts
Work as part of a cross-functional, client-facing team managing $5–8 million in annual client revenue

Requirements

What you’ll need

At least 2+ years of prior work experience
Minimum 2+ years in consulting, customer service, or client management working with various stakeholders
2+ years of proficiency using Excel and Google Suite
Polished communication and a strong work ethic
Ability to handle significant travel, up to 50%
Experience in project management or coordinating training programs is a plus

Benefits

Comp & perks

Variable compensation plan, which could be a bonus or a commission
Medical insurance
Dental insurance
Vision insurance
Term life insurance
Short-term disability insurance
Long-term disability insurance
Additional voluntary benefits
Commuter benefits
Wellness plans and reimbursement
Retirement programs
Paid time off
Parental leave
Holiday pay