Credit Reporting Specialist

Georgia United Credit Union

. Investigate, process, and respond to credit disputes and discrepancies .

Posted 10/8/2026full-timeDuluth • United StatesJuniorMid-Level💰 $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in credit dispute management, regulatory compliance, and member service within a financial institution. Proficient in utilizing consumer dispute management software and MS Office tools to analyze and resolve credit discrepancies efficiently.

Highest-signal resume keywords

Credit Dispute ManagementRegulatory ComplianceConsumer Dispute Management SoftwareMS Office ProficiencyBilingual Spanish Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit Report ReviewCredit Dispute ProcessingResearch and AnalysisDocumentationProcess Improvement

Soft Skills

Interpersonal SkillsCommunication SkillsAttention to Detail

Tools & Technologies

ProvanaSonnetCore SystemPreauthorized Credit Dispute Management Platform

Industry Keywords

Credit Union ComplianceFinancial InstitutionRegulatory TimelinesMember ServiceAUD Processing

About the role

Key responsibilities & impact

Investigate, process, and respond to credit disputes and discrepancies
Communicate with Credit Reporting Agencies and update credit reporting using Provana/Sonnet
Monitor and track credit dispute requests to identify service or system deficiencies
Document dispute results in the core system and preauthorized credit dispute management platform
Research and analyze complex requests and complete required updates within regulatory timelines
Analyze reports to ensure work meets timelines, procedures, and regulations
Research report findings and notify management of status, issues, and proposed resolutions
Maintain understanding of applicable credit union compliance laws and regulations
Identify and implement process efficiencies and submit procedural updates for approval
Identify and resolve issues outside the normal course of business
Participate in credit bureau reporting meetings and projects
Provide information for regulatory compliance and audits
Support department activities and perform other assigned duties
Keep management informed of activities, trends, progress, and significant problems
Assist with member complaints requiring research and responses
Serve members and team members appropriately and timely
Build positive and productive working relationships within the organization

Requirements

What you’ll need

High school diploma or better required
2+ years of experience at a financial institution performing member service, extensive research, credit report review, and correction
Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet and Email
2+ years of prior experience processing AUDs, Direct and Indirect loan disputes
Familiarity or prior experience with consumer dispute management software
Intermediate interpersonal skills
Intermediate communication skills
Intermediate attention to detail
Spanish bilingual ability is a plus
Ability to understand and apply state and federal laws and regulations related to credit union compliance
Ability to work in the United States; employment eligibility verified through E-Verify

Benefits

Comp & perks

Competitive compensation package
Occasional local travel
Reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and other applicable laws
Equal employment opportunity and inclusive workplace
E-Verify participation