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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vehicle electrical systems, installation, and troubleshooting of automotive electronics, with a strong focus on customer interaction and safety compliance. Proficient in following detailed procedures for hardware installation and data collection in diverse environments.
Highest-signal resume keywords
Vehicle Electrical Systems KnowledgeHardware Installation and ConfigurationTroubleshooting Technical IssuesClear Verbal and Written CommunicationCommitment to Workplace Safety
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automotive ElectronicsInstallation ProceduresCalibration TechniquesDiagnostic Equipment UsageData Collection ProceduresTechnical DocumentationVehicle-Mounted CamerasTelematics DevicesGPS EquipmentConnected-Vehicle Technology
Soft Skills
Attention to DetailIndependent WorkCollaborationCustomer InteractionProblem-Solving
Tools & Technologies
Hand ToolsTest EquipmentInstallation MaterialsMobile Camera KitsField Equipment
Certifications & Qualifications
Post-Secondary CertificateDiplomaDegree in Automotive TechnologyElectrical TechnologyElectronics TechnologyMechatronicsEngineering TechnologyComputer Systems
Industry Keywords
Automotive IndustryField SupportTechnical SupportPilot Lifecycle ManagementHealth and Safety Compliance
About the role
Key responsibilities & impact- Support Geotab’s Video Tiger Team with rapid, hands-on technical support for enterprise customers and pilot sites
- Travel to customer, partner, pilot, and test locations to install and troubleshoot Geotab Video hardware
- Perform pre-installation checks, vehicle assessments, hardware installation, configuration, calibration, and validation
- Diagnose issues involving power, wiring harnesses, mounting, camera positioning, connectivity, SD cards, and related equipment
- Own assigned hardware activities throughout the enterprise pilot lifecycle, from preparation through pilot closeout
- Work directly with customers, installers, partners, and internal teams to resolve issues
- Capture diagnostic information, document completed work, and communicate findings and next steps
- Escalate complex or recurring issues with technical details and supporting evidence
- Maintain readiness of mobile camera kits, tools, spare parts, and other field equipment
- Support controlled data-collection activities by installing cameras on representative vehicles and safely staging and recording target driving scenarios
- Follow test procedures and data-collection instructions to produce reliable video footage and test-case information for the Vision team
- Identify recurring installation, hardware, or product issues and share field feedback with engineering, product, and support teams
- Follow applicable health, safety, privacy, security, and customer-site requirements
- Perform other duties as assigned
Requirements
What you’ll need- Basic knowledge of vehicle electrical systems, wiring, power connections, or automotive electronics
- Ability to use hand tools, diagnostic equipment, test equipment, and installation materials safely
- Ability to troubleshoot technical issues systematically and identify likely root causes
- Familiarity with vehicle-mounted cameras, telematics devices, GPS equipment, networking, or connected-vehicle technology is an asset
- Ability to follow detailed installation, calibration, testing, and data-collection procedures
- Strong attention to detail and ability to document technical work accurately
- Clear verbal and written communication skills
- Ability to work independently in the field while collaborating effectively with customers and internal teams
- Comfortable working in vehicle bays, parking lots, customer sites, and outdoor locations
- Willingness and ability to travel approximately 70% of the time
- Ability to safely handle customer and company equipment and maintain organized field kits
- Commitment to workplace safety, data privacy, and professional customer interactions
- Equivalent combination of education and/or work experience in related field may be substituted
- Post-secondary certificate, diploma, or degree in Automotive Technology, Electrical or Electronics Technology, Mechatronics, Engineering Technology, Computer Systems, or a related field is preferred
- Eligibility to work in the United States is verified through E-Verify
Benefits
Comp & perks- Flex working arrangements
- Home office reimbursement program
- Baby bonus & parental leave top up program
- Online learning and networking opportunities
- Electric vehicle purchase incentive program
- Competitive medical and dental benefits
- Retirement savings program
- Reliable internet connection support for home working through cloud-based applications, collaboration tools and asynchronous working
- Flexible hybrid working model
- Workplace accommodation and accessibility support