Head of Core Workflows

GEOTAB

. Own the MyGeotab workflows customers depend on, including driver messaging, notifications, exception rules, stock rules, system settings, group hierarchy, UI, and contextual investigations.

Posted 10/21/2026full-timeOakville • CanadaLead💰 CA$138,600 - CA$184,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cross-functional teams and managing complex B2B SaaS workflows, with a strong focus on product metrics, reliability, and customer-facing service level objectives. Proficient in modernizing workflows using AI and cloud-native architecture while ensuring compliance and organizational health.

Highest-signal resume keywords

B2B SaaS Workflows ExpertiseCross-Functional Team LeadershipProduct Metrics Definition and TrackingAI Workflow ModernizationStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementTechnical LeadershipConfiguration-Heavy ProductsSaaS EngineeringEvent and Alerting SystemsReliability IndicatorsSLO DefinitionAgile DeliveryCloud-Native ArchitectureCI/CD

Soft Skills

Stakeholder ManagementCommunication SkillsSystems ThinkingChange ManagementInfluence in Matrixed Organizations

Tools & Technologies

ZenithReactAI-Assisted ConversionObservabilityDevSecOps

Industry Keywords

Multi-Tenant ProductsOrganizational HealthPerformance ManagementProduct DiscoveryTechnical Standards

Tech Stack

Tools & technologies

CloudReact

About the role

Key responsibilities & impact

Own the MyGeotab workflows customers depend on, including driver messaging, notifications, exception rules, stock rules, system settings, group hierarchy, UI, and contextual investigations.
Set the vision for core workflows and shared capabilities used by other product domains.
Lead people development, organizational health, and a cross-functional team of product managers, designers, and product engineers.
Define and evolve technical standards, architectural patterns, and shared components.
Own reliability, scalability, performance, customer-facing SLOs, regression protection, and test coverage for workflow services.
Lead technical-debt reduction, security vulnerability resolution, compliance, and group-based data-visibility integrity.
Modernize legacy MyGeotab workflow pages to the Zenith/React stack using AI-assisted conversion where practical.
Own product discovery, roadmap, investment portfolio, annual planning, headcount, budget, and OKR input.
Define and measure customer and product metrics, report domain health and risks, and make investment cases to board leadership.
Manage external delivery providers and internal dependencies.
Conduct 1:1s and performance conversations; oversee hiring, onboarding, development, and performance management.
Coordinate with product domain leads and represent domain constraints and opportunities in planning forums.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, or a related technical field.
Equivalent combination of education and work experience in a related field may be substituted.
5+ years of relevant industry experience.
5+ years of experience in SaaS or web product engineering or product management, ideally on configuration-heavy, multi-tenant products.
3+ years in technical leadership roles.
3+ years of leadership experience.
1+ years leading a cross-functional team of product managers, designers, and engineers.
Deep technical and product expertise in configuration-heavy, multi-tenant B2B SaaS workflows; experience with event, alerting, and multi-channel notification systems (delivery, templating, rate limiting).
Demonstrated ability to lead through influence in a matrixed or shared-services organizational model.
Strong product sense and UX judgment.
Strong systems thinking.
Proficient in defining and tracking SLOs, customer-facing product metrics, and reliability indicators.
Ability to shape and evangelize a vision for core workflows across consuming domains.
Excellent stakeholder management and communication skills.
Experience operating in evolving organizational structures with ambiguity and shifting priorities.
Familiarity with CI/CD, DevSecOps, cloud-native architecture, observability, and agile delivery.
AI Nativity: Ability to redesign the domain's workflows around AI to compress effort.
Change Readiness: Lead change through a larger domain; manage resistance and sustain momentum.

Benefits

Comp & perks

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program