Senior Field Hardware Engineer

GEOTAB

. Lead field hardware response and pilot enablement programs for Geotab Video .

Posted 10/5/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing and resolving vehicle hardware and telematics issues, with strong capabilities in technical writing and communication. Proficient in planning and executing installations across various vehicle types while ensuring adherence to safety and operational standards.

Highest-signal resume keywords

Vehicle Hardware TroubleshootingInstallation Planning and ExecutionTechnical Writing and CommunicationRoot-Cause AnalysisField Support and Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical Systems KnowledgeTelematics InstallationCalibration ProceduresWiring Diagram InterpretationDiagnostic Tool UsageCamera and Sensor InstallationPower ManagementConnectivity TroubleshootingData Collection and DocumentationFleet Management

Soft Skills

Effective CommunicationCoaching and MentoringDecision-Making Under PressureIndependent WorkPrioritization

Tools & Technologies

JiraMyGeotabDiagnostic ApplicationsSpreadsheetsDocumentation Platforms

Industry Keywords

Automotive TechnologyConnected VehiclesComputer VisionAI-Enabled Camera SystemsField Hardware Response

About the role

Key responsibilities & impact

Lead field hardware response and pilot enablement programs for Geotab Video
Plan and execute enterprise pilot support from pre-installation readiness through pilot closeout
Investigate and resolve complex hardware, installation, power, harness, calibration, mounting, connectivity, and SD-card issues onsite
Travel to customer and pilot locations to minimize disruption and support conversion from pilot to contract
Serve as technical escalation point for junior technicians, customers, partners, installers, and internal teams
Review vehicle types, installation environments, wiring requirements, power sources, mounting locations, and connectivity conditions
Perform and validate camera and telematics installations, including harness routing, power connections, mounting, positioning, calibration, connectivity checks, and commissioning
Develop diagnostic plans, identify root causes, implement corrective actions, and document permanent or preventative solutions
Partner with Computer Vision, Hardware, Product, Customer Success, Support, Sales, and Engineering teams
Generate training data for AI behaviors by preparing vehicles, installing camera kits, staging scenarios, conducting controlled drives, and collecting video with known ground truth
Review footage and test results for completeness, quality, environmental coverage, and alignment with Vision team requirements
Create installation guides, diagnostic procedures, test plans, field reports, pilot-readiness checklists, and training-data documentation
Maintain records of hardware kits, tools, components, vehicle configurations, installation results, defects, and follow-up actions
Identify deployment trends and recommend improvements to hardware design, installation processes, field tooling, training materials, and product requirements
Coach and support junior field technicians
Establish repeatable operating practices for a mobile Tiger Team, including deployment readiness, travel preparation, equipment management, safety procedures, and escalation paths
Follow workplace, vehicle, customer-site, data-handling, and health and safety requirements
Perform other duties as assigned

Requirements

What you’ll need

Bachelors in a related field; equivalent combination of education and/or work experience in a related field may be substituted
Post-secondary diploma, degree, or certificate in Electrical Engineering, Electronics Engineering, Mechatronics, Automotive Technology, or Automotive Engineering
Strong experience diagnosing and resolving vehicle hardware, electrical, installation, connectivity, or telematics issues in field environments
Working knowledge of vehicle electrical systems, power management, wiring, fuses, grounding, harnesses, connectors, and safe routing practices
Knowledge of vehicle-mounted cameras, telematics devices, GPS, cellular connectivity, SD cards, sensors, calibration procedures, and related diagnostic tools
Ability to interpret wiring diagrams, installation instructions, vehicle documentation, and technical specifications
Strong root-cause analysis and troubleshooting skills
Ability to plan and execute safe, repeatable installations across different vehicle types, customer sites, and operating environments
Ability to collect high-quality video and test data under controlled conditions and document scenarios, expected outcomes, and observed results
Strong technical writing and communication skills
Ability to prioritize multiple customer-impacting issues and make sound decisions under time pressure
Ability to work independently in the field while maintaining effective communication with remote team members and stakeholders
Ability to coach junior technicians and promote consistent installation, diagnostic, documentation, and safety practices
Experience with fleet management, telematics, connected vehicles, automotive technology, computer vision, or AI-enabled camera systems is an asset
Familiarity with Jira, MyGeotab, diagnostic applications, spreadsheets, and documentation platforms is an asset
Must be eligible to work in the United States through E-Verify

Benefits

Comp & perks

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
Reliable internet connection support for home working
Online social events, chat rooms and gatherings
Health and safety support
Work-life balance support
Benefits offered to full-time permanent employees only