Collision Estimator

Gerber Collision & Glass

. Create accurate vehicle damage estimates and document needed repairs and parts replacement .

Posted 11/11/2026full-timeClinton Township • Michigan • United StatesJunior💰 $50,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle damage estimation, customer communication, and compliance with insurance requirements. Proficient in coordinating repair processes and ensuring adherence to operational standards.

Highest-signal resume keywords

Vehicle Damage EstimationCustomer CommunicationDRP ComplianceI-CAR TrainingRepairs and OE Guidelines

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Damage EstimatesDocumentation of RepairsBasic Computer SkillsInsurance Programs KnowledgeRepair Planning

Soft Skills

Customer ServiceTeam SupportPositive Communication

Certifications & Qualifications

I-CAR Training

Industry Keywords

Insurance ComplianceHealth & Safety MeetingsWOW Operating WaysCustomer Interaction Documentation

About the role

Key responsibilities & impact

Create accurate vehicle damage estimates and document needed repairs and parts replacement
Coordinate customer repair needs and all related communication
Inform and update customers and insurance companies throughout the repair process
Document every customer interaction accurately and efficiently
Provide timely information and guide customers through the repair process
Ensure compliance with insurance client requirements, processes, and metrics
Ensure compliance with WOW Operating Ways for customer drop-offs, repair planning, communication, and delivery
Communicate customer requests and needs to appropriate team members
Greet customers positively in person and by phone
Understand required insurance programs and procedures
Participate in daily production walks with the Management Team
Support team members as required
Participate in monthly Health & Safety and staff meetings when required
Attend training, information sessions, and workshops recommended by the Store Manager

Requirements

What you’ll need

Knowledge of Repairs and OE Guidelines
High School Diploma or equivalent
Awareness of where to look for answers
Basic Computer Skills
Minimum of 1-year experience for DRP compliance
Must be willing to complete I-CAR Training
Valid Driver’s License

Benefits

Comp & perks

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available