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Gerber Collision & Glass

Estimator

Gerber Collision & Glass

. Create accurate vehicle damage estimates and document needed repairs and parts replacement .

Posted 9/25/2026full-timeJohnson City • Tennessee • United StatesJunior💰 $70,000 per yearWebsite

About the role

Key responsibilities & impact
  • Create accurate vehicle damage estimates and document needed repairs and parts replacement
  • Coordinate repair needs and communicate with customers and insurance companies throughout the repair process
  • Provide customers with accurate and timely information and guide them through the repair process
  • Document every customer interaction efficiently and accurately
  • Ensure compliance with insurance client requirements, processes, metrics, and WOW Operating Ways
  • Communicate customer requests and needs to appropriate team members
  • Greet customers positively in person and by phone
  • Participate in daily production walks with the Management Team
  • Support team members when required
  • Participate in monthly Health & Safety and staff meetings when required
  • Attend training, information sessions, and workshops recommended by the Store Manager

Requirements

What you’ll need
  • Knowledge of Repairs and OE Guidelines
  • High School Diploma or equivalent
  • Awareness of where to look for answers
  • Basic Computer Skills
  • Compliance for DRP’s Minimum of 1-year experience
  • Must be willing to complete I-CAR Training
  • Valid Driver’s License

Benefits

Comp & perks
  • Annual Paid Time Off (PTO) plans
  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
  • 6 paid holidays annually
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Additional Voluntary Life Insurance
  • Continuing Education Opportunities
  • Free Prescription or Non-Prescription Safety Glasses annually
  • Annual Voluntary Uniform Stipend
  • Voluntary Daily Pay option available