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Estimator
Gerber Collision & Glass. Create accurate vehicle damage estimates and document needed repairs and parts replacement .
About the role
Key responsibilities & impact- Create accurate vehicle damage estimates and document needed repairs and parts replacement
- Coordinate repair needs and communicate with customers and insurance companies throughout the repair process
- Provide customers with accurate and timely information and guide them through the repair process
- Document every customer interaction efficiently and accurately
- Ensure compliance with insurance client requirements, processes, metrics, and WOW Operating Ways
- Communicate customer requests and needs to appropriate team members
- Greet customers positively in person and by phone
- Participate in daily production walks with the Management Team
- Support team members when required
- Participate in monthly Health & Safety and staff meetings when required
- Attend training, information sessions, and workshops recommended by the Store Manager
Requirements
What you’ll need- Knowledge of Repairs and OE Guidelines
- High School Diploma or equivalent
- Awareness of where to look for answers
- Basic Computer Skills
- Compliance for DRP’s Minimum of 1-year experience
- Must be willing to complete I-CAR Training
- Valid Driver’s License
Benefits
Comp & perks- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
- Voluntary Daily Pay option available