Estimator

Gerber Collision & Glass

. Create accurate vehicle damage estimates and document needed repairs and parts replacement .

Posted 10/16/2026full-timeMurfreesboro • Tennessee • United StatesJunior💰 $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in creating vehicle damage estimates and coordinating repair processes while ensuring compliance with insurance requirements. Strong communication skills facilitate effective interactions with customers and team members throughout the repair journey.

Highest-signal resume keywords

Vehicle Damage EstimationDRP ComplianceI-CAR TrainingCustomer CommunicationRepair Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Repairs KnowledgeOE Guidelines KnowledgeBasic Computer SkillsDocumentation SkillsCustomer Interaction Documentation

Soft Skills

Positive Customer GreetingTeam SupportEffective CommunicationProblem-SolvingAwareness of Resources

Certifications & Qualifications

High School DiplomaValid Driver’s License

Industry Keywords

Insurance ComplianceWOW Operating WaysHealth & Safety MeetingsRepair PlanningCustomer Drop-Offs

About the role

Key responsibilities & impact

Create accurate vehicle damage estimates and document needed repairs and parts replacement
Coordinate repair needs and communications for customers and insurance companies throughout the repair process
Document and update every customer interaction efficiently and accurately
Provide customers with timely information and guide them through the repair process
Ensure compliance with insurance client requirements, processes, and metrics
Ensure compliance with WOW Operating Ways for customer drop-offs, repair planning, communication, and delivery
Communicate customer requests and needs to appropriate team members
Greet customers positively in person and by phone
Participate in daily production walks with the Management Team as required
Support team members when required
Participate in monthly Health & Safety and staff meetings if required
Attend training, information sessions, and workshops recommended by the Store Manager

Requirements

What you’ll need

Knowledge of Repairs and OE Guidelines
High School Diploma or equivalent
Awareness of where to look for answers
Basic Computer Skills
Minimum of 1-year experience for DRP compliance
Must be willing to complete I-CAR Training
Valid Driver’s License

Benefits

Comp & perks

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available