General Manager – In Training

Gerber Collision & Glass

. Learn to be experts on Gerber Collision & Glass' processes and every position's responsibilities in the WOW Process .

Posted 11/10/2026full-timeAlbany • Oregon • United StatesMid-LevelSenior💰 $33 - $47 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the WOW Operating Way and role-based competencies across various positions in the shop, ensuring exceptional customer service and consistent execution of processes. Holds certifications in CSR, Parts Coordinator, and Estimator roles, with a strong foundation in automotive repair procedures.

Highest-signal resume keywords

WOW Operating Way KnowledgeCSR Role Based CertificationParts Coordinator Role Based CertificationEstimator Role Based CertificationAutomotive Technical Education

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Repair ProceduresRole Based CompetenciesCustomer Service

Soft Skills

Exceptional Customer Service

Certifications & Qualifications

CSR Role Based CertificationParts Coordinator Role Based CertificationEstimator Role Based CertificationGM Onboarding Program

Industry Keywords

AutomotiveCollision RepairWOW Process

About the role

Key responsibilities & impact

Learn to be experts on Gerber Collision & Glass' processes and every position's responsibilities in the WOW Process
Provide exceptional customer service and strive to be the best
Ensure consistent execution of the WOW (Wow Operating Way) plan
Complete CSR Role Based Certification and perform CSR duties for several weeks
Complete Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks
Complete Estimator Role Based Certification and perform Estimator duties for several months
Complete role-based competencies for each position in the shop
Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way

Requirements

What you’ll need

High School Diploma/GED required
College or Military background preferred
Automotive technical education training preferred
Completed courses specializing in repair procedures
Must successfully complete the RBC (role based competencies) for each position in the shop
Must complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way

Benefits

Comp & perks

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available
Bonus opportunities tied to individual or business initiatives